Ochante-Huamaccto, YulihñoRobles-Delgado, FrancisSierra-Liñan, FernandoCarbonell-Michael, Cabanillas2022-10-212022-10-212022-06-24https://hdl.handle.net/20.500.13053/6897Citizen insecurity is a social problem that has increased considerably around the world. To combat it, in this research a mobile application based on internet of things (IoT) has been developed with the objective of mapping crimes and incident alerts to improve citizen security. Scrum methodology was used and a significant improvement can be seen with respect to the following indicators: number of reports of dangerous places, with an increase of 102.7%; the second indicator: number of reports by type of crime, with an increase of 25.34%; and the indicator: response time to attention, with an increase of 23.5%. It is determined that there is a significant positive influence of the mobile application developed to improve citizen security.application/pdfenghttp://purl.org/coar/access_right/c_abf2https://creativecommons.org/licenses/by/4.0/Citizen security Crime Internet of things Mobile application Scrumhttp://purl.org/coar/resource_type/c_6501https://doi.org/10.11591/ijeecs.v27.i1.pp386-394http://purl.org/pe-repo/ocde/ford#1.02.00info:eu-repo/semantics/openAccess