Examinando por Autor "Alvarado Mestanza, Lisbeth Denis"
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Ítem Acceso abierto Characterization of aggression towards nursing staff in emergency services(Universidad Privada Norbert Wiener, 2019-01-06) Cabracancha Alcedo, Marisela Cristel; Alvarado Mestanza, Lisbeth Denis; Avila Vargas Machuca, Jeannette GiselleThe systematic reviews of the 10 scientific articles on the characterization of aggression towards nursing staff in emergency services show that 100% (10/10) provide evidence that aggression towards nursing staff in these services is a common factor, with verbal aggression being the main characteristic, leading to emotional consequences for the professional. It was also found that the aggressions towards nursing staff in emergency services are perpetrated by an aggressor, who can be the patient, a family member, or a visitor, and that the aggressions tend to be either verbal or physical. Regarding the timing of the aggressions, they mainly occur between 00:00 hrs and 13:00 hrs.
