Examinando por Autor "Alvaro Cáceres, Giovanna Alicia"
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Ítem Acceso abierto Workload and quality of nursing care from the perspective of the user in the emergency service of the Carlos Lanfranco La Hoz hospital Lima-Norte 2021(Universidad Privada Norbert Wiener, 2021-10-03) Alvaro Cáceres, Giovanna Alicia; Pretell Aguliar, Rosa MaríaThe workload and the health system have been evidenced more strongly during the pandemic worldwide; the deficit of professional personnel, biomedical equipment, infrastructure, personal protective equipment, insufficient, for working conditions. This study aims to establish the relationship between the workload and the quality of care of nurses at the Carlos Lanfranco la Hoz Hospital 2021 Methodology: a quantitative approach, descriptive, correlational design will be applied. The population consists of 100 nurses who work in the emergency service during the period of 2021. To measure the nurse's workload, the questionnaire created by Hart and Staveland (1988) modified by Gina Susanibar, the Kuder-Richarson 20 calculation method, reliability Kr 20 = 0.614; It consists of four dimensions and 68 items, and the variable of care will be the survey technique using the questionnaire quality of care created by López and Sifuentes, it is of the Likert type which had a high index of validity and reliability, it consists of three dimensions and 35 items. The data will be statistically processed with the Spearman coefficient and presented in tables and figures.
