Examinando por Autor "Apaico Grimaldo, Maria Angelica"

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    Quality of care and user satisfaction in the hemodialysis service of the national hospital of Lima – 2023
    (Universidad Privada Norbert Wiener, 2024-01-28) Apaico Grimaldo, Maria Angelica; Cárdenas de Fernández, María Hilda
    Introduction: Patient satisfaction in health entities is a response to quality-of-care factors. Therefore, users express partial satisfaction in the patient care process. Objective: Determine how the quality of care is related to user satisfaction in the hemodialysis service. Justification: The study, through its results, will provide important information to renew the incompatibilities of university and hospital education. Method: applied, quantitative, correlational and transversal study. The sample will be 90 patients, the survey will be used to apply two questionnaires, they are validated and reliable to measure the variables in question. The collected data will be processed in SPSS 25 and the hypotheses will be tested using the Pearson correlation coefficient statistical test given the nature of the variables.