Examinando por Autor "Arellano Arellano, Liz Fiorella"

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    User satisfaction with nursing care in the orthopedic geriatrics service at the Alberto Sabogal Sologuren Hospital, Callao, 2018
    (Universidad Privada Norbert Wiener, 2018-10-02) Arellano Arellano, Liz Fiorella; Vásquez Cevallos, Josefa Edith
    Objective: To determine the user's satisfaction with the nursing care of the Orthogeriatrics service of the Alberto Sabogal Sologuren National Hospital in 2018. Material and Method: Non-experimental, descriptive, transversal and quantitative study, whose sample was made up of 80 older adults hospitalized in the Orthogeriatric Service. The instrument used was the “CARE Q Patient Satisfaction Questionnaire”, the information was analyzed in the SPSS version 25 program. Results: Regarding user satisfaction regarding nursing care, it was found that 92.5% reported being satisfied; According to its dimensions, the majority said they were satisfied: accessible 91.3%, explains and facilitates 80%, comforts 91.3%, anticipates 92.5%, maintains a relationship of trust 93.8%, monitors and follows up 96.3%. Conclusions: The majority of users of the Orthogeriatrics service at the Alberto Sabogal Sologuren National Hospital during February to May 2018 were satisfied with the care of the Nursing professional; However, the dimension that presented the greatest dissatisfaction was “Explain and facilitate.”