Examinando por Autor "Benites Revolledo, Luisa"

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Acceso abierto
Clima organizacional y calidad de atención de enfermería de un hospital nacional Lima, 2023
(Universidad Privada Norbert Wiener, 2024-02-12) Benites Revolledo, Luisa; Millones Gomez, Segundo German
Objective: Determine the relationship between organizational climate and the quality of nursing care of a national hospital in Lima in 2023. Method: The hypothetical-deductive method will be used with a quantitative approach, correlational level and cross-sectional, the sample was made up of 132 study subjects (nursing staff), the selected technique was the survey and two adapted instruments were applied: the Organizational Climate Questionnaire (Based on Sonia Palma Carrillo's CL-SPC Scale) and the Nursing Care Quality Questionnaire, prior informed consent. Results: Spearman's rho between the organizational climate and the quality of nursing care was 0.644 with a p<0.05; while between the self-realization dimension and quality of care it was 0.221 with p<0.05; between work involvement and quality of care was 0.442 with p<0.05; between supervision and quality of care was 0.243 with p<0.05; between communication and quality of care was 0.529 with p<0.05. On the other hand, between working conditions and quality of nursing care it was 0.032 but with p>0.05. Conclusion: There is a relationship between the organizational climate and the quality of nursing care; Likewise, there is a relationship between the dimensions self-realization, work involvement, supervision and communication with the variable quality of nursing care. No significant relationship was demonstrated between the working conditions dimension and the quality of nursing care. What was found in the study reflects the importance of having a good organizational climate for the development of excellent quality of care.