Examinando por Autor "Cabezas Galvan, Thais"

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    Quality of care and satisfaction with nursing care perceived by the relative of the patient attended under observation - emergency at San José Chincha Hospital - 2023
    (Universidad Privada Norbert Wiener, 2023-07-02) Cabezas Galvan, Thais; Cárdenas de Fernández, María Hilda
    The objective of this research project is to determine how the quality of care is related to the satisfaction with the nursing care perceived by the relative of the patient treated in observation emergency at the San José Chincha-2023 hospital. Methodology: It corresponds to a study under a hypothetical deductive method, with a quantitative approach, applied type, nonexperimental and cross-sectional design, while the level was correlational, where 152 relatives will participate as a sample; To collect the information, the survey was used as techniques and a questionnaire was used as an instrument, the first for the quality of care variable and for the satisfaction variable, both validated and reliable in Peru, where a high level of acceptability is reflected. In the case of validity applied by expert judgment and reliability, it had values of 0.835 and 0.800, demonstrating that it has a high level of reliability for its respective application. The results will be obtained in a descriptive way according to the established objectives determined according to the score achieved according to the high, regular and low level for the quality-of-care variable and for the good, regular, bad satisfaction variable, likewise, cross tables will be built and graphs which will be interpreted and the hypothesis contrast will be made through the Rho Spearman statistic. The conclusions will be determined according to the objectives set.