Examinando por Autor "Cateriano Azpilcueta, Helmer Gabriel"

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    La gestión logística y la calidad de servicio del personal en radiología, Subgerencia de Atención Domiciliaria, PADOMI, ESSALUD, 2023
    (Universidad Privada Norbert Wiener, 2024-12-27) Cateriano Azpilcueta, Helmer Gabriel; Maguiña Palma, Misael Erikson
    The general purpose of the investigative work was: Determine the relationship between logistics management and the quality of service of the radiology staff of the Home Care Sub Management, PADOMI, ESSALUD, year 2023. It presented a methodological route based on the quantitative paradigm, typology applied, hypothetical-deductive method, with a non experimental design of transversal line and correlational scope. The population group was made up of 253 radiology personnel, with a probabilistic sample group, with 154 participants, with stratified sampling. To collect data, the survey was demonstrated as a research technique with two tools: Questionnaire on logistics management, and another on service quality, with a Likert rating. The results denoted that there is prevalence due to the average perception of the respondents with 55.8% and 48.1% for both variables respectively. Concluding, that there is a direct recommendation between logistics management and the quality of service of the radiology staff of the Home Care Sub-Management, PADOMI, ESSALUD, using Spearman's correlation coefficient reflected a high positive correlation with a margin of error < 0.05.