Examinando por Autor "Curico Pacaya, Segundo Rafael"
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Ítem Acceso abierto Quality of nursing care and patient satisfaction in the intensive care unit of a hospital in Lima, 2023(Universidad Privada Norbert Wiener, 2023-06-25) Curico Pacaya, Segundo Rafael; Morillo Acasio, Berlina del RosarioThe objective of this study is to determine the relationship between the quality of nursing care and patient satisfaction in the intensive care area of a hospital in Lima. MATERIALS AND METHODS: It is a study with a quantitative, hypothetical/deductive approach, correlational descriptive, non-experimental design and cross section; The sample will be made up of 80 patients, who will be chosen through convenience sampling. The instrument that will be used to measure the Nursing Care Quality variable will be the SERVQUAL questionnaire, which assesses the expectation and perception of the patient, and the CARE questionnaire. Q. that will measure the patient satisfaction variable, both instruments previously validated for their reliability, for data collection an approximate time of 20 minutes will be used for each participant, these data will be coded automatically, all the information collected will be processed in Microsoft Excel 365 and a database will be developed in the SPSS computer program, to verify the hypothesis the Spearman correlation test will be used, which describes the relationship between two variables, the results will be presented in tables and graphs.
