Examinando por Autor "Escarza Aquino, Carola Jesus"

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    Quality of care and level of patient satisfaction regarding the care of the nursing professional in the surgical center at the Sergio E. Bernales National Hospital, 2023
    (Universidad Privada Norbert Wiener, 2023-03-05) Escarza Aquino, Carola Jesus; Cabrera Espezua, Jeannelly Paola
    The development of this research study has as Objective: Determine the relationship between quality of care and level of patient satisfaction regarding the care of the surgical center nursing professional at the Sergio E. Bernales National Hospital. Methodology: the study is a quantitative type, hypothetical and deductive method, relational design, applicative level, cross-sectional. Population: made up of 300 immediate post-operated patients in the operating room of the Sergio E. Bernales National Hospital; being an indefinite population, 169 patients will be taken as a sample. The data collection technique will be carried out through two Lickert scale-type questionnaires modified by Gloria Sepúlvera to evaluate the quality of care and Pacha Sara to evaluate the level of satisfaction, which will be applied to post-operated patients in the PACU unit prior informed consent. The statistical analysis performed will be descriptive applying the IBM-SPSS version 23.0 software.