Examinando por Autor "Espejo Rodríguez, Mónica Katerine"

Mostrando 1 - 1 de 1

Acceso abierto
Quality of care and emotional status in gastric cancer patients at a specialized institute in Lima, 2021
(Universidad Privada Norbert Wiener, 2021-12-19) Espejo Rodríguez, Mónica Katerine; Arevalo Marcos, Rodolfo Amado
Objective: Determine how the Quality of Care is related to the Emotional State in Patients with Gastric Cancer, from a specialized Institute in the city of Lima 2021. Material and method: The research responds to the hypothetical - deductive method, it has a quantitative approach, it is basic, applied, the population that constitutes it makes a total of 360 patients with Gastric Cancer who are in the Surgery service of a Specialized Hospital (INEN). ) of the City of Lima 2021, from this a sample of 65 was obtained, the interview technique and an instrument for each variable were used, for the first instrument the Servqual model was used, which consists of 21 Items and 5 dimensions (tangible elements, reliability, responsiveness, security and empathy) to measure Service Quality. For the second instrument, the Knowing My Emotions Test was used, which with 40 questions evaluates the emotional state in its five dimensions ( Socialization. Self-esteem, problem solving, happiness-optimism and emotion management, both with the ordinal Likert scale. Content validity was carried out and submitted to expert judgment; reliability was found by applying Cronbach's alpha reliability coefficient, obtaining a value of 0.95 for Quality of Care and 0.86 for Emotional State, assuming it was very reliable to be applied in the investigation. Data processing was done using the statistical package (SPSS) version 22.0, Excel was also used to extract data according to a matrix structured as a database in relation to the measuring instrument.