Examinando por Autor "Espinoza Baldoceda, Susan Monica"

Seleccione resultados tecleando las primeras letras
Mostrando 1 - 1 de 1
  • Miniatura
    ÍtemAcceso abierto
    Quality and satisfacction with teleconsultation care in patients at the Tarma 2022 Community Mental Health Center
    (Universidad Privada Norbert Wiener, 2023-05-07) Espinoza Baldoceda, Susan Monica; Fernández Rengifo, Werther Fernando
    Introduction: Mental health teleconsultation is presented as an innovative solution that could complement the existing mental health network, offering greater access to quality specialized care evidenced by patient satisfaction. Objective: To determine the relationship between quality and satisfaction with teleconsultation care in patients at the Tarma 2022 Community Mental Health Center. Methods: applied research, quantitative type, correlational level, and cross-sectional. The sample was selected using the probabilistic sampling technique, made up of 80 patients. Two questionnaires will be used as instruments, the SERVACUAL to measure the quality of care and the satisfaction questionnaire, both instruments are validated and reliable. The collected data will be processed in the latest version of SPSS and the hypotheses will be tested using the statistical test of Spearman's correlation coefficient.