Examinando por Autor "Espinoza Rojas, Jheyson Donald"
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Ítem Acceso abierto Quality and Satisfaction with Nursing Care in Postoperative Patients in the Recovery Unit of the Arzobispo Loayza National Hospital, Lima, 2022.(Universidad Privada Norbert Wiener, 2022-08-07) Espinoza Rojas, Jheyson Donald; Fernández Rengifo, Werther FernandoIntroduction: When patients are admitted to the Postoperative Recovery Unit, the demands for patient care increase significantly, both from state and non-state sources, due to ongoing complaints about mistreatment, poor quality, and dissatisfaction with healthcare professionals. Therefore, it is essential to provide quality care by the professional and satisfaction through proper treatment for the benefit of the patient. Objective: To determine the relationship between the quality of care and the satisfaction of immediate postoperative patients in the Recovery Unit of the Arzobispo Loayza National Hospital, Lima, 2022. Methods: The study will be hypothetical-deductive, quantitative, correlational, cross-sectional, and non-experimental. The probabilistic cluster sample will consist of 160 immediate postoperative patients in the Recovery Unit at the Arzobispo Loayza National Hospital. The sample will be taken in July 2022, using a modified version of the patient satisfaction questionnaire, which was validated in Venezuela in 2007 by Felman and in Peru in 2016 by Palomino et al., as well as the nursing care quality questionnaire validated in Peru in 2018 by Chuquihuaccha et al. Data will be collected and processed through non-parametric tests to identify the relationship between both variables, in order to prove that the satisfaction of immediate postoperative patients is related to the quality of nursing care.
