Examinando por Autor "Gallardo Molina, Lizbet"

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Violence exerted by the external user and work stress in nurses during the pandemic in an emergency service Callao, 2021
(Universidad Privada Norbert Wiener, 2022-09-11) Gallardo Molina, Lizbet; Tuse Medina, Rosa Casimira
Currently, the nursing professional who remains on the front line during the COVID 19 pandemic, a disease that afflicts the population worldwide, became the main source of primary care, in centers where the infrastructure is inadequate, notoriety in the lack of nursing professionals and above all the lack of knowledge of how to deal with a new disease, as well as the fear of becoming infected, however the nurse overcame these difficulties by providing quality and warm care to the user, however, many of the users, when finding themselves in the uncertainty of not seeing improvement in their health status, led them to submit to violence towards the nursing staff who subsequently became stressed and it would affect their physical and mental health. The study aims to determine the relationship between violence exerted by the external user and work-related stress in nurses during the pandemic in the emergency area of a hospital in Callao, 2021. This research uses the hypothetical deductive method, a basic type study, cross-sectional, quantitative approach, non-experimental design, population and sample made up of 70 graduates who work in the emergency environment of a hospital in Callao, during the COVID 19 pandemic. The survey technique is used. The variable violence exerted by the external user will be measured using the questionnaire modified by Quino 2019, the instrument is composed of 30 items and with a Cronbach's alpha of 0.81, likewise to estimate the work stress of the nursing staff, the instrument modified by Cazal 2017 will be used, which is identified with a Cronbach's alpha of 0.98, data that will be in the Excel program, to then carry out the statistical analysis in the IBM Spss 21 program. The contrast of the results will be carried out using the Chi square test and to be presented in tables and figures.