Examinando por Autor "Gil Zevallos, Gabriela Sandra"

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    Communication therapeutic and satisfaction of parents of children hospitalized in the pediatric service of a national hospital, Lima, 2023
    (Universidad Privada Norbert Wiener, 2023-01-29) Gil Zevallos, Gabriela Sandra; Benavente Sanchez, Yennys Katiusca
    The present investigation entitled "Therapeutic communication and satisfaction of the parents of children hospitalized in the pediatric service of a national hospital, Lima, 2023. Its main objective is to establish the relationship between both variables in the parents of children hospitalized in the Pediatric Service of a National Hospital of Lima, from the methodological point of view the study will have a quantitative approach, cross-sectional under a non-experimental design, of a descriptive correlational type because it seeks the cause-and-effect relationship between the study variables in the parents of hospitalized children. The technique used for the execution of the study will be the interview and the instruments for the nursing therapeutic communication variable will be applied the SERVQUAL model questionnaire prepared by Clara Valverde (2014) and for the parental satisfaction variable the questionnaire that will be applied will be the SERVQUAL model (2013) created by Parasuraman. Regarding reliability, the Cronbach Alpha Coefficient test will be used; of the first variable therapeutic communication of the nurse-parents (α = 0.827) and of the second variable in the parents of hospitalized children (α = 0.825).