Examinando por Autor "Goicochea Bautista, Rosa Deisy"

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    Quality of nursing care and patient satisfaction in a hospital emergency department
    (Universidad Privada Norbert Wiener, 2023-11-19) Goicochea Bautista, Rosa Deisy; Arevalo Marcos, Rodolfo Amado
    Introduction: The care provided in health facilities must be of high quality due to nursing care, which will impact the satisfaction of users due to humanized treatment, empathy and security of development in care. Objective: To determine how the quality of nursing care and patient satisfaction are related in the emergency area of a hospital, Lima 2022. Method: The study will be applied, descriptive, correlational and cross-sectional, and for convenience a sample of 100 patients treated in the emergency area of a hospital located in the district of Ate Vitarte, department of Lima was chosen. The sample will be taken between November and December 2023. The instrument used to measure the variable quality of nursing care will be the Care-Q, and the Patient Satisfaction in Nursing Care Scale will be used, which will measure the satisfaction of the patient with respect to their health care.