Examinando por Autor "Gomez Chavez, Mirian del Rosario"

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    Quality of nursing care and satisfaction of patients with tuberculosis of the emergency service of the hospital of the Ministry of Health, Ica - 2023
    (Universidad Privada Norbert Wiener, 2024-02-18) Gomez Chavez, Mirian del Rosario; Montoro Valdivia, Marcos Antonio
    Introduction: There is an increase in cases of patients diagnosed with Tuberculosis (TB) and in other cases patients whose situation has been complicated, so it is necessary to know if the staff in charge of care is performing their work correctly and finally that this is reflected in patient satisfaction. Objective: To determine the relationship between quality of care and patient satisfaction in patients with tuberculosis in the emergency department of the Hospital of the Ministry of Health, Ica - 2023. The population will be constituted by 160 patients with tuberculosis of which 113 will form the sample. Methodology: The research will focus on the hypothetical-deductive method of quantitative approach, applied type and non-experimental design exactly a correlational one. For data collection, the survey technique will be used and standardized instruments will be applied, being a questionnaire to evaluate the quality of care and a questionnaire to evaluate patient satisfaction. To obtain the results, the program SSPS version 26 and Microsoft Excel software will be used to process and analyze the data collected, with which tables with their respective figures can be drawn up, as well as to test the hypotheses proposed, and to test the hypotheses proposed through Spearman's Rho correlation coefficient.