Examinando por Autor "Guerrero Reyes, Raiza Iveet"

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    Gestión del clima organizacional y la atención del personal de farmacia de una cadena de boticas del distrito de Puente Piedra, 2023
    (Universidad Privada Norbert Wiener, 2023-10-23) Guerrero Reyes, Raiza Iveet; Bonilla Asalde, Cesar Antonio
    This research was carried out with the objective of "Determining the relationship between the management of the organizational climate and the attention of the pharmacy staff of a pharmacy chain in the district of Puente Piedra, 2023." The study was cross-sectional with a quantitative, correlational and non-experimental approach. A population consisting of 100 participants was used, including pharmaceutical chemists and pharmacy technicians; The technique used was data collection through a survey and the instrument used was the questionnaire on the organizational climate management variable, which consists of 23 questions. The instrument used is the questionnaire on the pharmacy staff attention variable, which consists of 9 questions, with their corresponding dimensions: availability of medications, attention time and attention treatment. According to the results obtained, it was found that the management of the organizational climate is of a regular level, 44% have a Attention of the pharmacy staff of a regular level, 15% have a management of the organizational climate of a regular level, while they have a good level pharmaceutical care, 3% present a fair level organizational climate management, while they have poor level pharmaceutical care. It was concluded that there is a Spearman's rho correlation (rho=0.755) with a good magnitude of correlation between the management of the organizational climate and the attention of the pharmacy staff of the district of Puente Piedra 2023