Examinando por Autor "Hurtado Adriano, Karla Lia"

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    Calidad de atención del enfermero y satisfacción del paciente en el servicio de emergencia de una Institución de Salud, Lima 2024
    (Universidad Privada Norbert Wiener, 2024-12-30) Hurtado Adriano, Karla Lia; Remuzgo Artezano, Anika
    Objective: Determine the relationship between quality of nursing care and patient satisfaction in the emergency service of a Health Institution, Lima 2024. Methodology: The study has a quantitative approach, correlational level and non-experimental design, with 180 informants as a sample. , the survey technique and two questionnaires were applied to quantify both variables. Results: In the general hypothesis there was a relationship between quality of nursing care and patient satisfaction (p<0.05). In the specific hypotheses, there was a relationship between quality of nursing care in its technical/scientific, human and environmental dimensions with patient satisfaction (in all cases p<0.05). It was found that in the quality of nursing care variable, the moderate value predominated (54.1%), followed by high (40.2%) and low (5.7%). According to the patient satisfaction variable, the medium value predominated (59.8%), followed by high (31.1%) and low (9%). Conclusions: It is determined that the relationship between the quality of nursing care and patient satisfaction in the emergency service of a Health Institution in the year 2024.