Examinando por Autor "Hurtado Galvez, Karem Martha"

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    Quality of nursing care and patient satisfaction in the emergency service of the Mongrut de EsSalud hospital, year 2023
    (Universidad Privada Norbert Wiener, 2023-02-12) Hurtado Galvez, Karem Martha; Cárdenas de Fernández, María Hilda
    Health institutions around the world are aware of the challenges that the arrival of a globalized world entails and assume responsibility for the quality of continuous improvement in health care, this work aims to determine the relationship between quality of nursing care and patient satisfaction in the Emergency Service of the Hospital Mongrut de EsSalud, year 2023. Regarding the methodology, it will follow the hypothetical - deductive method. It will be of a quantitative approach of applied type and of correlational level and non-experimental design. Given the size of the population, a "census population" is used; therefore, the sample will be made up of 150 patients from the Emergency Service of the Hospital Mongrut de EsSalud. The technique used will be the survey and the instrument will be a self-applied questionnaire of 24 closed questions; the same ones that will be analyzed through the statistical program SPSS V. 28 and through the hypothesis test using the Pearson coefficient.