Examinando por Autor "Justiniani Quispe, Sindy Eliana"

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    Atributos de la atención primaria de salud y percepción en la calidad de los usuarios en una clínica de Lima, 2022
    (Universidad Privada Norbert Wiener, 2022-12-19) Justiniani Quispe, Sindy Eliana; Arispe Alburqueque, Claudia Milagros
    The purpose of the research was to determine the relationship between compliance with the attributes of primary health care and the perception of quality of users in a clinic in Lima, 2022; To achieve this objective, the study was proposed under a quantitative approach, with a nonexperimental design and correlational level, taking as a census sample 120 users of an outpatient clinic in Lima, to whom two consistent instruments were applied through the survey. in questionnaires, the first to measure compliance with the attributes of Primary Health Care and the second to know the perception of quality in users, both instruments belong to the researcher Roxana Quispe and had the proper content validity, as well as a high reliability through Cronbach's Alpha, the same ones that were 0.802 and 0.824; As the main result, the study revealed the existence of a significant relationship between the proposed variables (p= 0.000 < 0.05 and Spearman's Rho = 0.733), concluding based on these findings that the better compliance with the attributes of Primary Health Care, the users' perception of quality is highly favourable.