Examinando por Autor "Lastra Igarza, Yanina Olivia"

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Quality of nursing care based on family perception in pediatrics service at a social security hospital- Lima 2020.
(Universidad Privada Norbert Wiener, 2020-11-22) Lastra Igarza, Yanina Olivia; Avila Vargas Machuca, Jeannette Giselle
Introduction: Nursing is the staff that is permanently caring for patients, it is the profession most evaluated through family members who may have the perception of care as low, medium or high, becoming an indicator that evaluates patient satisfaction. the attention received. There are several definitions of quality in the health context, according to Palmer, quality is the achievement of patient adherence and satisfaction, through the provision of services with improved resources, while Avedis Donabedian “is desired care extending the well-being of the patient.” patient, providing accessible and equitable services, "finally Orozco defines that quality is the axis of improvement of Health systems and health personnel, especially nursing." Objective: Determine the quality of nursing care according to the perception of the family member in the pediatric service in a Social Security Hospital 2020. Methodology: A quantitative, non-experimental, cross-sectional and descriptive study will be carried out. The population will be made up of relatives of patients hospitalized in the pediatric service of a Social Security Hospital. According to the statistics of monthly income, it is expected that in this period they will amount to 60, to whom the questionnaire on “Quality of nursing care according to the perception of the family member in the pediatric service 2020” will be applied as an instrument. It will be analyzed using the matrix sheet with the Excel program, and then taken to the SPSS software, evaluating it as Always, Sometimes and Never.