Examinando por Autor "Lazaro Astocondor, Cynthia Milagros"

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    Nursing care quality and family satisfaction of the neonatology service and neonatal UCI of a national hospital, Lima 2022.
    (Universidad Privada Norbert Wiener, 2022-05-19) Lazaro Astocondor, Cynthia Milagros; Gonzales Saldaña, Susan Haydee
    The present project aims to determine the relationship between the quality of nursing care and family satisfaction, of the Neonatology Service and Neonatal ICU of a National Hospital, Lima 2022; It is also a quantitative study, with a hypothetical / deductive method, likewise the study is of a basic type with a non-experimental descriptive correlational design with a cross-sectional section, in the case of the population it was made up of 149 relatives of the Neonatology Service and Neonatal ICU of a National Hospital, Lima 2022 and a sample of 108 relatives. The instruments used were two questionnaires, one to measure the quality of care created by the author Sisalema, which had a reliability of 0.961 and another to measure family satisfaction prepared by the author Medina, with a reliability of 0.839. Results: 12.0% perceive poor quality of care, 56.5% regular and 31.5% good. It was also found that 11.1% of family members have low satisfaction, 68.5% have medium satisfaction, and 20.4% have high satisfaction.