Examinando por Autor "León Dionicio, Liz Yeni"

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    Quality of care of the nursing staff and satisfaction of the patients cared for in the emergency area hospital de Lima Este - Vitarte, 2023
    (Universidad Privada Norbert Wiener, 2024-04-12) León Dionicio, Liz Yeni; Arevalo Marcos, Rodolfo Amado
    Objective: Determine the relationship that exists between the quality of nursing care in its reliability dimension and satisfaction of the patients treated in the emergency area of the Lima East Hospital -Vitarte, 2023. Methodology: This study provides us with the means to measure these variables, as well as to develop research with a specific methodology that serves as a model for similar types of social research. Results: The results show that 69.9% good patient care, but 21.5% rate the quality of care as very good and 8.6% regular, on the other hand, it was found that 65.6% of the sample is satisfied with the service, and 29% were very satisfied with the nursing care, but it was found that 5.4% of the sample were regularly satisfied with the service, therefore it was concluded that there is a direct relationship between the quality of care of nursing staff Nursing and satisfaction of patients treated in the emergency area of the Lima East Hospital -Vitarte 2023. Conclusions: There is a direct relationship between the quality of care of the nursing staff and the satisfaction of the patients treated in the emergency area of the East Lima Hospital -Vitarte 2023, as p-value= 0.00 < 0.05 and according to Spearman's correlation = 0.606 > 0 H0 is rejected, that is, as long as the quality of care is good, the patient treated will be satisfied.