Examinando por Autor "Leyva Villalva, Liz Magaly"

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    Quality of nursing care and its relation with the patient satisfaction in the emergency area of a hospital of Lima 2024
    (Universidad Privada Norbert Wiener, 2024-07-12) Leyva Villalva, Liz Magaly; Mori Castro, Jaime Alberto
    The present research, titled "Quality of Nursing Care and Its Relationship with Patient Satisfaction in a Hospital in Lima – 2024," aimed to determine the relationship between the quality of nursing care and patient satisfaction in the Emergency Area. The methodology used was quantitative, non-experimental, cross-sectional, with a correlational level of analysis. For the sample calculation, the simple random non-probabilistic method was applied, resulting in a sample size of 78. Two questionnaires were used: one with 20 items to evaluate the variable "quality of care" and another with 10 items to measure the variable "patient satisfaction." After hypothesis testing, the correlation coefficient between the variables "strategic direction" and "job performance" was found to be 0.762, indicating a moderate positive correlation. Additionally, the bilateral significance value was 0.000, leading to the rejection of the null hypothesis. It was concluded that the quality of care is related to patient satisfaction.