Examinando por Autor "Linares Palomares, Helis German"

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Acceso abierto
Benchmarking interno y gestión farmacéutica en el centro de salud materno infantil el porvenir distrito La Victoria, agosto-diciembre 2023
(Universidad Privada Norbert Wiener, 2025-05-12) Linares Palomares, Helis German; Vásquez Zúñiga, Lázaro; Respicio López, Patricia Milagros
In the current context of health services management, internal benchmarking stands out as a strategic tool to improve the efficiency and quality of care in pharmacy services. This study addressed the main objective of determining the relationship between internal benchmarking and pharmaceutical management at the Maternal and Child Health Center "El Porvenir". The research was carried out using a hypothetical-deductive method, with a quantitative approach; the type of research is basic, cross-sectional and correlational, adopting a non-experimental design. Data collection was carried out through a survey validated by three experts; and the entire population of health professionals (100 workers) was included. The results show that 57% of the workers believe that internal benchmarking has a medium level, however, 64% considered that in the Strengthening dimension, internal benchmarking was of a low level; Regarding Pharmaceutical Management, 49% of workers believe that it is of a low level, however, 50% considered that in the User-centered Management dimension it was of a medium level; likewise, in the correlational analysis it was obtained that the p value is less than 0.05 and Rho Spearman is 0.754 indicating a positive and significant correlation between Internal Benchmarking and Pharmaceutical Management. It is concluded that there is a significant relationship between internal benchmarking and pharmaceutical management, highlighting the importance of internal benchmarking as a strategic tool in the pharmaceutical sector.