Examinando por Autor "Ormeño Peve, Maritza Elvira"

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Empatía y agotamiento del profesional de Enfermería de áreas críticas de un Hospital de Lima, 2024
(Universidad Privada Norbert Wiener, 2025-12-04) Ormeño Peve, Maritza Elvira; Pezantes Carrasco, Jorge Wilder; Ordoñez Ibargüen, Luis Ángel
The study's objective was to determine the association between empathy and burnout in nursing professionals in critical areas. It was framed under a basic typology, with a quantitative approach and a non-experimental correlational design. A sample of 105 nursing professionals from the indicated area was taken, to whom two validated and reliable questionnaires were applied, which were the Jefferson Empathy Scale and the Maslach MBI Scale, by means of a survey. Among the results, the non-existence of an association between empathy and burnout was found with a p = 0.154> and rho = 0.140, which indicated a very weak correlation between the variables analyzed. Likewise, no significant statistical association was found between the dimensions of burnout and empathy (p>0.05). Based on these findings, it is concluded that the empathetic behavior towards patients that nurses in critical areas can demonstrate does not determine a decrease in their level of burnout. This is due to the particularity of the service, since these are areas where the patient is unconscious and requires care focused on restoring their health. Therefore, the nurse, rather than deploying her soft skills, such as empathy, will make use of her technical and scientific skills and competencies.