Examinando por Autor "Palazin Arango, Lizbeth"

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    Quality of nursing care and its relationship with the level of satisfaction of nursing care in patients of the service emergency of a public hospital in Lima, 2024
    (Universidad Privada Norbert Wiener, 2024-02-27) Palazin Arango, Lizbeth; Suarez Valderrama, Yurik Anatoli
    Objective: To analyze the relationship between the quality of nursing care and the level of satisfaction of nursing care in patients of the Emergency Service of a Public Hospital in Lima, 2024. Methodology: The study has a quantitative, applied, non-experimental, crosssectional approach. correlational. This research work will have a population of 200 patients, the sample will consist of 133 patients who attend the Emergency Service of a Public Hospital in Lima, 2024. Results. In the investigation there are patients aged 26 to 29 years in 6.8%, from 30 to 44 in 75.9%, from 45 to 59 in 14.3%, from 60 years or older in 3%; in Sex, there are Female in 76.7% and Male in 23.3%; In Marital Status, there are Cohabitants in 22.6%, Single in 49.6%, Married in 23.3% and Others in 4.5%; At the level of study there is technical higher education in 33.8%, university higher education in 39.1% and secondary school in 27.1%. The quality of nursing care with the level of satisfaction of nursing care is shown in Table 2, a low quality with dissatisfied patients at 41.4%. The quality of nursing care in its technical dimension with the level of satisfaction of nursing care, low quality with dissatisfied patients in 34.6%. The quality of nursing care, human dimension, level of satisfaction of nursing care, low quality with dissatisfied patients in 41.4%. The quality of nursing care in its human dimension with the level of satisfaction of nursing care, low quality with dissatisfied patients in 41.4%.