Examinando por Autor "Quispe Tejada, Fiorella Roxana"

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    Quality of nursing care and user satisfaction in renal replacement therapy in a specialized center of Comas, 2022
    (Universidad Privada Norbert Wiener, 2023-01-29) Quispe Tejada, Fiorella Roxana; Palomino Taquire, Rewards
    The present investigative work will have as general objective to determine the relationship between quality of nursing care and user satisfaction in renal replacement therapy in a specialized center of Comas 2022, the study method is deductive, quantitative approach, applied type, observational design, descriptive and correlational, the population is made up of all the patients who attend the hemodialysis center, the sample is 80 patients, the sampling was non-probabilistic for convenience. Two instruments will be used: for the quality of nursing care, a 28-item dichotomous questionnaire, and to determine user satisfaction, a 25- item Likert survey will be used. Both instruments were validated by expert judgment, for reliability the authors of the the instruments used KR20 and Cronbach's Alpha respectively. To process the data, the normality test (KS) will be applied to each of the variables, in order to see if it has a normal or non-normal distribution. Then, parametric tests (Pearson's correlation) or non-parametric tests (Spearman's Rho) will be used to test the hypothesis. Keywords: Quality of care, patient satisfaction, nursing care