Examinando por Autor "Rojas Sifuentes, Diana Carolina"

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    ÍtemAcceso abierto
    Work overload and stress in the administrative staff of registration area N° ix – lima headquarters
    (Universidad Privada Norbert Wiener, 2021-12-19) Rojas Sifuentes, Diana Carolina; Cárdenas de Fernández, María Hilda
    Objective: In this research it is determined that the staff suffers mental and physical fatigue excessively producing this work stress and damages in their health, with a deduction that working long hours and odd hours and working conditions increase the work overload that exists in their workplace, updated theories were addressed that reflect the elements and factors of work overload and how it affects the health of workers causing stress. My validation of my two instruments was carried out in expert judgments and processed with a binomial test, reliability obtained through a pilot test of 20 elements obtaining results of KR-20 was 0.92 and work stress was obtained 0.87 in the Cronbach Alpha coefficient. My primary option is to protect the life, dignity, integrity, reliability and privacy of the participants of said study, with a deductive research method of quantitative approach with observational, descriptive correlational research type with a non-experimental design with a population sample of 150 workers.