Examinando por Autor "Soto De La Cruz, Liliana Lidia"

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    Medidas de bioseguridad y satisfacción de los pacientes del servicio odontológico, Hospital Nacional Guillermo Almenara Irigoyen, Lima 2023
    (Universidad Privada Norbert Wiener, 2024-04-05) De La Cruz Rivera, Carmen Yuliana; Soto De La Cruz, Liliana Lidia; Vargas Merino, Jorge Alberto
    The general objective of this research was to determine the influence of biosecurity measures on the satisfaction of patients in the dental service, Hospital Nacional Guillermo Almenara Irigoyen, Lima 2023. The research had an applied methodology, with a hypothetical - deductive, quantitative, not experimental and explanatory. The study population was patients from the Dentistry Service of a Hospital in Lima, whose sample is 249 patients. The survey and questionnaire were validated with their respective Cronbach's alpha consistency. In this way, the general conclusion reached by this research is that biosafety measures significantly influence patient satisfaction in the dental service of the Guillermo Almenara Irigoyen National Hospital. Therefore, when there is the correct application of biosafety measures, there will be good patient satisfaction as a consequence; Likewise, regarding the specific hypotheses, the physical protection barriers, the disinfection and cleaning process, the instrument sterilization process and waste management are also tested if they have an influence on patient satisfaction, for example. Therefore, all hypotheses are tested in this study.