Examinando por Autor "Ticse Ramos, Elizabeth Katherine"

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    Quality of nursing care and user satisfaction in the emergency service of a hospital of the ministry of health of Lima – 2024
    (Universidad Privada Norbert Wiener, 2024-05-19) Ticse Ramos, Elizabeth Katherine; Montoro Valdivia, Marcos Antonio
    The objective of this project is to determine the relationship between the quality of nursing care and user satisfaction in a hospital of the Health Ministry of Lima in the year 2024. Likewise, it comes to be a study that has adopted the quantitative approach based on the measurement of research variables, the type of research applied, non-experimental design, cross-sectional and correlational level; the data collected will be analyzed using statistical tools that allow the quantification of variables through statistical tests appropriate to the study. This research will be developed to consider the actual performance of the nurses, based on information provided by the users of the health service received. Eighty patients from the emergency area will participate in this project, to whom two questionnaires will be applied that will allow the measurement of both variables. Finally, to establish the relationship between the study variables, Spearman's Rho correlation coefficient will be used.