Examinando por Autor "Tomas Giron, Milagros Gisela"

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    Quality of nursing care and its relationship with the level of user satisfaction in the ozone therapy clinic of San Martín de Porres, Lima, 2023
    (Universidad Privada Norbert Wiener, 2024-04-24) Tomas Giron, Milagros Gisela; Mori Castro, Jaime Alberto
    Objective: “Analyze the relationship between the quality of nursing care and the level of satisfaction of users of the Ozone Therapy clinic of San Martin de Porres Lima 2023.” Methodology: It is framed in the hypothetical-deductive method, quantitative approach, non-experimental design, applied type and correlational-descriptive-observational scope. The population was 60 users who went to the Ozone Therapy clinic of San Martin de Porres Lima and made up the sample. Results: In the interpersonal dimension with satisfaction there is a good level of 75%, it is related to 77%. In the technical-scientific dimension with satisfaction there is a good level, it is related to 73%. In the environmental dimension there is a good level of 78%, it is related at 77%. In the attitudinal perception dimension, there is a high level of 75%, it is related at 71.7%. In the operational perception dimension, there is a high level of 75%, it is related at 71.7%. It is concluded that there is a significant relationship in Spearman's Rho of 0.740, which is sufficient to affirm that there is quality of nursing care with the level of satisfaction of the users of the Ozone Therapy clinic of San Martín de Porres Lima 2023.