Examinando por Autor "Ureta Medina, Ketty Amelia"

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    Benchmarking Interno y Reducción de Observaciones en Inspecciones en dos Cadenas de boticas en Lima Metropolitana 2022-2023
    (Universidad Privada Norbert Wiener, 2024-10-02) Ureta Medina, Ketty Amelia; Parreño Tipián, Juan Manuel
    A correlational study was conducted to evaluate the relationship between internal benchmarking and the reduction of inspection findings in two pharmacy chains in Metropolitan Lima over a period of 16 months. 180 inspection reports were analyzed using document analysis and SPSS software. The results indicate a low correlation (Cramer's V = 0.296) between the two variables. Although the relationship is not very strong, the findings suggest a positive trend: as the application of internal benchmarking intensifies, a decrease in the number of inspection findings is observed. However, further research with larger samples is required to draw more robust conclusions. This study provides preliminary evidence on the usefulness of internal benchmarking as a tool to improve regulatory compliance in the pharmaceutical sector.