Examinando por Autor "Valverde Agüero, Daniela Teodora"

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    User satisfaction level in nursing care at a Community Mental Health Center during the national emergency by covid-19, Los Olivos, 2020
    (Universidad Privada Norbert Wiener, 2022-07-24) Valverde Agüero, Daniela Teodora; Cabrera Espezua, Jeannelly Paola
    The objective of the study is: “To determine the level of satisfaction of users regarding nursing care at a Community Mental Health Center during the national emergency due to COVID-19”. Methodology: The study has a quantitative approach, descriptive design, and is cross-sectional. The study population consisted of 80 users who attended a Community Mental Health Center during the month of June. From these, a sample of 66 users was obtained. A Baker instrument adapted to Spanish was used to measure the level of satisfaction in primary care. This instrument consisted of 18 items, with Likert scale-type questions, distributed in the following dimensions: 1) general satisfaction, 2) care offered by the nurse, 3) time dedicated to care, and 4) the depth of the nurse-patient relationship.