Examinando por Autor "Vasquez Salazar, Ricardo Junior"

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    Quality of nursing care and its relationship with patient satisfaction in the outpatient interventional cardiology service at Guillermo Almenara Irigoyen National Hospital, 2020
    (Universidad Privada Norbert Wiener, 2021-10-03) Vasquez Salazar, Ricardo Junior; Gamarra Bustillos, Carlos
    Quality is a controversial issue for management policies at the healthcare level, not only does it serve to improve institutional capacities, but because it is the fundamental part in the life stages of external users, which is the responsibility of the state. This research will use the deductive method of quantitative, correlational and transversal approach. The population and census sample will be 85 external users who will be treated in the interventional cardiology service during the months of October to December 2022. The survey will be used as a technique to determine the quality of nursing care and as an instrument the questionnaire that was created and tested by researcher Evelyn Morocco Quispe in her 2018 study, composed of 3 dimensions: human quality (8 items), environmental quality (4 items) and technical quality (8 items) and the The second questionnaire to measure the level of satisfaction was developed by Yep I. and Yupanqui S. in their 2021 study made up of 6 dimensions that include 20 items. The two instruments went through a validation process of expert judgments, resulting in 0.70 and 0.94 respectively. The data will be statistically processed with Spearman's correlation coefficient and presented in tables and figures.