Examinando por Autor "Ventura López, María de los Ángeles"

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    PublicaciónAcceso abierto
    Gestión de los servicios de salud del personal de enfermería y satisfacción del paciente en un policlínico, San Juan de Lurigancho, 2022
    (Universidad Privada Norbert Wiener, 2023-10-30) Ventura López, María de los Ángeles; Millones Gomez, Segundo German
    Objective: The purpose of the study was to determine the relationship between the management of nursing staff health services and patient satisfaction in a Polyclinic. Materials and methods: The approach was quantitative and the correlational design. The sample included 81 patients from the Villa Salud Polyclinic. For the field activity, the survey was used as a technique and the instruments were two questionnaires. Results: There is a significant relationship between the management of staff health services and patient satisfaction (p<0.05). According to dimensions, there was a significant relationship between all the dimensions of the first variable with the second variable patient satisfaction (p<0.05).