Examinando por Autor "Villanueva Rojas, Karin Gissella"

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    Quality of nursing care and satisfaction of patients in the emergency service at the Villa El Salvador Public Hospital, 2021
    (Universidad Privada Norbert Wiener, 2021-10-03) Villanueva Rojas, Karin Gissella; Palomino Taquire, Rewards
    The general objective of this research work will be to determine the relationship between the quality of nursing care and satisfaction of patients who attend the emergency service of the Public Hospital of Villa el Salvador, 2021. It will have a hypothetical-deductive methodology with a quantitative approach, descriptive type, with a population of 210 patients, it will be carried out between January and July 2022, the sample will be 60 patients, a survey consisting of 30 questions will be used to determine the nurse's care and for satisfaction from the patient another survey made up of 25 questions, both instruments were validated by the judgment of 5 experts and obtained a reliability of 0.91 and 0.85 respectively, the statistical test that will be used is Spearman's or Pearson's Rho, the results are expected to determine the behavior of the study variables, which will serve to establish if there is a relationship.