Examinando por Autor "Zarate Ramos, Maria del Pilar"

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    Quality of care and patient satisfaction in the hospitalization area of ​​the II Vitarte Essalud hospital, Lima - 2022.
    (Universidad Privada Norbert Wiener, 2022-05-19) Zarate Ramos, Maria del Pilar; Gonzales Saldaña, Susan Haydee
    Objective: The aim was to determine the relationship between quality of care and patient satisfaction in the hospitalization area of Hospital II Vitarte EsSalud, 2022. Materials and methods: The approach taken was quantitative, the design used was correlational and cross-sectional. The sample of participants was calculated, which consisted of 90 users. The technique for collecting data was the survey. The instruments applied were CUCACE and the CARE Q questionnaire.