Examinando por Autor "Zuñiga Andrade, Rosaluz"

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    Quality of nursing care and patient satisfaction of the emergency service of the international clinic - Lima, 2022.
    (Universidad Privada Norbert Wiener, 2022-07-31) Zuñiga Andrade, Rosaluz; Suarez Valderrama, Yurik Anatoli
    The nursing role in the context of emergencies and disasters takes on special relevance due to the magnitude of patients who need care in this area; however, there are also a series of limitations and barriers that do not allow achieving the quality of nursing care that contributes effectively and efficiently to the stabilization and recovery of patients, a situation that results in low satisfaction with the work performed by this professional group. Objective: To determine the relationship between quality of nursing care and patient satisfaction in the Emergency Service of the Clínica Internacional - Lima, 2022. Materials and methods: It will be quantitative, applied, observational, non-experimental, cross-sectional, descriptive-correlational. The study sample will be 80 patients. The technique will be the survey. The instruments to measure the study variables will be two questionnaires. The variable quality of nursing care will be the questionnaire adapted by Escobar in 2015, made up of 28 items. The instrument for measuring the patient satisfaction variable has been adapted by Echenique in 2020, which consists of 18 items.