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Work stress and quality of nursing care of the emergency service of a hospital in Lima, 2022
(Universidad Privada Norbert Wiener, 2022-01-09) Jimenez Miranda, Carlos Gustavo; Avila Vargas Machuca, Jeannette Giselle
The study will be carried out within the line of research on emergencies and disasters. Its elaboration will focus on work stress and the quality of care of nursing staff, aspects that are linked, because if professionals are affected by stress, this will affect the work they do and the well-being of patients, even more so in the context of emergency, an area that is constantly close to situations of pain, sadness and death; emotions that can affect this professional group. Objective: to determine the relationship between work stress in Nursing and the quality of care in the emergency area of a Hospital in Lima, 2022. Materials and methods: the approach will be quantitative, with a descriptive-correlational scope, non-experimental, cross-sectional design. The study sample will be 52 nurses and 217 patients treated in the emergency room of the hospital where the study will be carried out. Technique and instruments for data collection: 2 questionnaires will be used to measure the variables. The technique will be the survey. Results: a matrix will be created in Excel, the information will be transferred to the SPSS software vs. 26, to prepare tables, figures and inferential statistics that will allow the hypothesis contrast, using the non-parametric Spearman Rho test.