Examinando por Materia "Quality Assurance, Health Care"

Seleccione resultados tecleando las primeras letras
Mostrando 1 - 1 de 1
  • Miniatura
    ÍtemAcceso abierto
    Hospital stay and perceived satisfaction of parents of hospitalized children of hospitalized children in a national hospital, lima - 2023“. national essalud, Lima - 2023
    (Universidad Privada Norbert Wiener, 2023-07-07) Rueda Bazalar, Carlos; Arispe Alburqueque, Claudia Milagros
    The objective of the study was to determine the relationship between hospital stay and the perception of satisfaction of parents of hospitalized children in the pediatric service of a National Hospital of EsSalud, Lima 2023. The research method was hypothetical - deductive, correlational correlational of quantitative approach, the sample is census with 422 parents, for data collection was used observation instruments and survey, the observation sheet, developed by PERU/MINSA/OGE-01/004 through the practical guide indicators of hospital management and evaluation, for hospitals, institutes and DIRESA, and the perception of satisfaction, SERVQUAL quiz modified for MINSA, the test statistic was applied: Tau-b Kendall, the results evidence that of the 422 respondents, 110 parents of hospitalized children have a stay of less than 6 days, being a short hospitalization, 128 parents of hospitalized children have a stay between 6 to 8 days hospitalized, which is an acceptable hospitalization, and 184 parents of hospitalized children have a stay of more than 9 days hospitalized, which are hospitalized with complications; Statistically, the alternate hypothesis is approved (p<0.05), that is, there is a correlation between hospital stay and the perception of satisfaction, of parents of children hospitalized in EsSalud, with a correlation coefficient of -0.839, it is an inverse relationship, concluding that the longer the hospitalization days, the perception of satisfaction of parents of children hospitalized in the pediatric service, decreases.