Examinando por Materia "Satisfacción de Paciente"

Mostrando 1 - 2 de 2

Acceso abierto
Quality of care and satisfaction of parents, in the pediatric emergency service, Rene Toche Groppo Chincha hospital
(Universidad Privada Norbert Wiener, 2022-01-09) Loayza Canto, Erlinda Betsabe; Cárdenas de Fernández, María Hilda
Objective: To determine the relationship between quality of care and parental satisfaction in the pediatric emergency service of Rene Toche Groppo Chincha Hospital. Material and method: the study corresponds to the hypothetical-deductive method accept or deny hypothesis by comparing facts found in reality, the population that constitutes it is a total of 109 parents of pediatric patients in the Pediatric Emergency Service, Rene Toche Groppo Chincha Hospital, from this a sample of 85 was obtained, the survey technique was used and the instrument is the Likert scale, which describes the presentation, instructions, sociodemographic characteristics and the questionnaire quality of care and parent satisfaction, in the pediatric emergency service its content validity was made and submitted to expert judgment, reliability was found by applying Cronbach's alpha reliability coefficient obtaining a value of 0.743 which indicated excellent reliability according to the classification in the Kuder Richarson table. Data processing was done using the Statistical Package for Social Sciences (SPSS) version 25.0, and Excel for Windows 2013 was also used to empty data according to a structured matrix as a database in relation to the measuring instrument.
Acceso abierto
Quality of nursing care in the newborn and its relationship with the level of satisfaction of the mothers of the neonatology service of the Jorge Voto Bernales Hospital, Lima 2022.
(Universidad Privada Norbert Wiener, 2022-07-24) Carranza Torres, Gladys Marivel; Mori Castro, Jaime Alberto
To determine the relationship between the quality of nursing care in newborns and its relationship with the level of satisfaction of mothers with the neonatology service of the Jorge Voto Bernales Hospital - Lima 2022. Material and method: This is a descriptive method study, with a non-experimental design, of a correlational type. The population will be made up of 100 mothers who were cared for in the neonatology unit - rooming-in at the Jorge Voto Bernales Hospital during the months of October to December 2021. For Quality of Nursing Care, which is the independent variable, it will be evaluated with a 16-question questionnaire, while for the dependent variable, Mothers' satisfaction, a questionnaire consisting of 40 questions, also known as the CARE-Q instrument, will be applied. Both instruments have been validated in previous studies and adapted to be applied to newborns.