Examinando por Autor "Aquino Comun, Mery"

Mostrando 1 - 13 de 13

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Calidad del servicio y satisfacción de los usuarios que acuden a boticas Rey Pastor en el contexto COVID-19 - Santa Anita, 2021
(Universidad Privada Norbert Wiener, 2022-06-06) Suasnabar Porras, Angela Milagros; Chavarria Jaque, Mercedes Antonieta; Aquino Comun, Mery
The objective of this research was to determine the degree of relationship between service quality and user satisfaction among users visiting Rey Pastor Drugstores in the context of COVID-19 in Santa Anita, 2021. The methodology used was hypothetical-deductive, of a basic type, with a quantitative approach, a descriptive-correlational level, a cross-sectional scope, and a non-experimental design. A 40-question questionnaire (20 for service quality and 20 for user satisfaction) was applied to 379 users. Results: Regarding quality by dimension, the ratings were: reliability, fair (48.8%) and good (29.6%); responsiveness, fair (49.3%) and good (30.1%); assurance, fair (48.5%) and good (30.6%); empathy, fair (49.1%) and good (30.1%); and tangibles, fair (51.2%) and good (28.2%). Regarding satisfaction by dimension, the ratings were: reliability, slightly satisfied (42.2%) and satisfied (36.7%); responsiveness, slightly satisfied (40.4%) and satisfied (36.9%); assurance, slightly satisfied (39.1%) and satisfied (35.1%); empathy, slightly satisfied (38.5%) and satisfied (36.7%); and tangibles, slightly satisfied (40.1%) and satisfied (35.9%). In conclusion, the service quality at the Rey Pastor drugstore chain is at a fair (45.4%) and good (36.4%) level. Likewise, users are slightly satisfied (42.2%) and satisfied (34.6%) with the service received.
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Características de los productos farmacéuticos falsificados emitidos en las alertas por la Dirección General de Medicamentos, Insumos y Drogas del Ministerio de Salud. 2018 - 2022
(Universidad Privada Norbert Wiener, 2024-07-04) Giraldo Velásquez, Katherine Lisset; Rojo Surco, Rocio Soledad; Aquino Comun, Mery
The research methodology was the deductive method, quantitative approach, basic type, non-experimental design, cross-sectional and descriptive scope. The instrument used was a data collection form based on 36 alerts, which was validated through expert judgment in the area of public health. The results were 801 counterfeit pharmaceutical products. The percentage per year was 22.5% in 2018, 25.6% in 2019, 5.2% in 2020, 19.5% in 2021 and 27.2% in 2022. Regarding the ATC classification (Anatomical Therapeutic Chemical Code), the Nervous System led with 32.1%, in the pharmaceutical form classification the tablet led with 51.7%, in The classification of pharmaceutical product names was predominantly commercial, accounting for 98.9% of seizures. The most common location of seizure was Cercado de Lima, with 90.4%. Finally, regarding establishment types, unauthorized establishments were most prevalent, with the Unicachi shopping center accounting for 35.7%, while authorized establishments were pharmacies, with 2.9%. It was concluded that counterfeiting increased between 2019 and 2022, but decreased in 2020.
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Conocimiento sobre buenas prácticas de almacenamiento y grado de cumplimiento en el servicio de farmacia del Hospital Municipal Los Olivos – 2020
(Universidad Privada Norbert Wiener, 2021-06-20) Cajaleón Aguirre, Karen Elizabeth; Aquino Comun, Mery
The general objective of this research was to establish the relationship between the level of knowledge of Good Storage Practices (GSP) and the degree of compliance in the Pharmacy Service of the Los Olivos Municipal Hospital in 2020. Materials and method: The research method was observational, documentary-inductive, a basic type, with a quantitative approach, a descriptive-correlational level, a cross-sectional scope, and a non-experimental design. A 33-question questionnaire with single-choice answers for the knowledge variable was applied to 80 voluntary participants. An inspection guide with 74 items for the GSP compliance variable was applied in situ in the storage area. Results: The personnel's level of knowledge was regular (45%), good (30%), and poor (25%). Regarding the degree of GSP compliance, 56.25% were non-compliant, and 43.75% were compliant. The relationship between the level of knowledge and compliance with GSP is direct and significant, with a p-value of 0.000 (less than 0.05). Conclusion: The personnel's level of knowledge is regular to good; consequently, they do comply with Good Storage Practices. However, greater staff training is suggested.
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Cumplimiento de buenas practicas de almacenamiento y procedimientos operativos en droguerias que contratan el servicio de almacenamiento en Somefarm S.A.C. Lima – 2021
(Universidad Privada Norbert Wiener, 2022-09-24) Salinas Segura, Roger; Aquino Comun, Mery
The objective of this research was to determine the level of compliance with Good Storage Practices (GSP) for the proposal and implementation of Standard Operating Procedures (SOPs) in drugstores that contract third-party storage services at Somefarm S.A.C., Lima-2021. Method: The method was deductive, with an applied type, quantitative approach, descriptive level, longitudinal scope, and non-experimental design. The instrument used was the inspection guide for drugstores, specialized warehouses, and customs warehouses that store Pharmaceutical Products, approved by Ministerial Resolution (R.M.) N° 132-2015/MINSA. Results: The general level of GSP compliance was initially low to medium, with only 35% of drugstores at a high level, 55% at a medium level, and 10% at a low level. Compliance with GSP based on SOPs was also measured, with only 30% of drugstores at a high level, 50% at a medium level, and 20% at a low level. Following these initial results, 21 SOPs and two manuals were implemented in the deficient drugstores, and GSP compliance was measured again. The general compliance level improved, with 50% of drugstores now at a high level, 35% at a medium level, and 15% at a low level. Compliance with GSP based on SOPs also improved, with 60% of drugstores at a high level, 25% at a medium level, and 15% at a low level. Conclusion: The implementation of SOPs improves the level of compliance with GSP.
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Cumplimiento de buenas prácticas de dispensación y satisfacción de los usuarios que acuden a boticas Inkafarma en la provincia de Chachapoyas, noviembre – 2021
(Universidad Privada Norbert Wiener, 2022-03-28) Purizaca Jiménez, Liliana; Aquino Comun, Mery
The general objective of this study was to determine the relationship between the level of compliance with Good Dispensing Practices (GDP) and the degree of satisfaction of users visiting Inkafarma drugstores in the province of Chachapoyas in November 2021. The method used was hypothetical-deductive, with a basic type, a quantitative approach, a descriptive-correlational level, a cross-sectional scope, and a non-experimental design. A 23-question questionnaire for the satisfaction variable was applied to 347 voluntary users, and a 43-question questionnaire for the GDP compliance variable was applied to the pharmaceutical chemists. Results showed that both the compliance with Good Dispensing Practices and the degree of user satisfaction were at a medium level. It was also determined that there is no general relationship between GDP compliance and user satisfaction, as the chi-squared value was greater than 0.9 (p > 0.05). In conclusion, although both GDP compliance and satisfaction are at a medium level, there is no significant relationship between the two variables, indicating they are independent. However, these variables showed a possible relationship with the 'dispensing environment' dimension of GDP and satisfaction, suggesting a new study could be proposed with the general question: Is there a relationship between the dispensing environment and user satisfaction?
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Cumplimiento de Buenas Prácticas de Oficina Farmacéutica en boticas que solicitan asesoría en una consultora de Lima Centro, 2021
(Universidad Privada Norbert Wiener, 2022-10-07) Quispe Fuentes, Glorinda; Lopez Alvarez, Renzo David; Aquino Comun, Mery
This research was developed to determine the level of compliance with Good Pharmaceutical Practices in pharmacies that request advice from a consulting firm in Lima Centro, 2021. Pharmaceutical regulation in Peru is increasingly demanding; Good Pharmaceutical Practices seek to improve the services provided by pharmacies and pharmacies so that a greater number of pharmacies know and comply with these current technical standards. The study methodology was deductive, quantitative in approach, non-experimental and cross-sectional in design, and an observation guide with 59 questions and 07 strategically chosen dimensions was used as an instrument. The results obtained were that, of the 96 pharmacies, 17.71% complied with the guidelines of Good Pharmaceutical Practices at a low level, 51.04% at a moderate level, and 31.25% at a high level. In conclusion, pharmacies with moderate and low levels could improve their results with more advice and training from the consulting firm, while 31.25% are already complying with the regulatory guidelines.
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Cumplimiento de buenas prácticas de prescripción en el Centro de Salud Su Santidad Juan Pablo II – San Juan de Lurigancho. 2021
(Universidad Privada Norbert Wiener, 2022-06-10) Saavedra Pumacayo, Teresa Ester; Timo Nina, Ivan Teodoro; Aquino Comun, Mery
The objective of this research was to determine compliance with Good Prescribing Practices (GPP) at the Su Santidad Juan Pablo II Health Center in San Juan de Lurigancho in 2021. The methodology was basic, with a descriptive, cross-sectional level, a deductive method, and a non-experimental design. The total population was 6,686 prescriptions, from which 1,329 medical prescriptions from January to June 2021 were reviewed. A checklist and the guidelines from the Peruvian Ministry of Health's GPP Manual were used. Results: Of the 1,329 prescriptions, 81.9% did not simultaneously contain patient data, 82.2% failed to simultaneously register medication data, 599 (45.1%) did not comply with legibility, and 947 (71.3%) did not comply with the overall prescription data. Conclusions: The study determined the simultaneous non-compliance of all 1,329 prescriptions evaluated at the Health Center, reflecting a problem that must be improved from the beginning of the prescribing process to prevent future errors that could risk patient health.
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Disponibilidad y asequibilidad de medicamentos esenciales genéricos en el contexto COVID-19, en oficinas farmacéuticas del distrito de San Juan de Lurigancho – 2021
(Universidad Privada Norbert Wiener, 2022-07-14) Macedo Layme, Nilson Rolando; Aquino Comun, Mery
The objective of this study was to determine the availability and affordability of essential generic drugs in the context of COVID-19 in pharmaceutical offices in the San Juan de Lurigancho district in 2021. The research was prospective and cross-sectional, with a non-experimental design. Results: Of the 44 essential generic drugs analyzed, 70.5% showed high availability, 27.3% showed medium availability, and 2.3% showed low availability. Regarding the affordability of the drugs, 90.9% of essential generic drugs in INN (International Nonproprietary Name) were affordable, while affordability for essential branded generic drugs was 38.6%. Conclusion: There is high availability of essential generic drugs in INN in the pharmaceutical offices of the San Juan de Lurigancho District. The treatment cost for both INN generic and branded generic drugs is more than one workday's salary (S/ 31.00 soles). A comparison of the average prices of essential generic drugs in INN and branded essential generic drugs showed that the branded drug was more than double (greater than 50%) the price of the essential generic drug.
Acceso abierto
Evaluación del cumplimiento de buenas prácticas de almacenamiento y dispensación en las oficinas farmacéuticas del distrito de Ate Vitarte, Lima – 2022
(Universidad Privada Norbert Wiener, 2023-04-28) Pichigua Oyola, Héctor; Aquino Comun, Mery
The objective of the research was to evaluate the degree of compliance with Good Storage Practices (GSP) and Good Dispensing Practices (GDP) in pharmaceutical offices in the district of Ate Vitarte, Lima - 2022. The study was approached using the deductive method, a quantitative, descriptive, non-experimental, and cross-sectional design. The sample consisted of 221 pharmaceutical offices, 38 pharmacies, and 183 drugstores. The observation technique was used, with an observation guide as the instrument. Results: Compliance with GSP in delineated, organized, and labeled areas was 41.53% (low in drugstores) and 47.37% (high in pharmacies); infrastructure 39.89% (medium in drugstores) and 44.74% (high in pharmacies); internal organization 62.84% (low in drugstores) and 52.63% (high in pharmacies); human resources 43.17% (low in drugstores) and 52.63% (high in pharmacies); material resources and equipment 38.25% (low in drugstores) and 36.84% (high in pharmacies); safety and maintenance 54.64% (low in drugstores) and 47.37% (high in pharmacies); and handling techniques 48.63% (low in drugstores) and 50% (high in pharmacies). Regarding GDP, compliance in dispensing and/or sales staff was 53.55% (low in drugstores) and 52.63% (high in pharmacies); prescription reception and validation 52.46% (low in drugstores) and 39.47% (high in pharmacies); prescription analysis and interpretation 39.89% (low in drugstores) and 52.63% (high in pharmacies); preparation and selection of products for delivery 48.09% (low in drugstores) and 55.26% (high in pharmacies); record management 52.46% (low in drugstores) and 57.89% (high in pharmacies); and product delivery and information by the dispenser 63.93% (low in drugstores) and 63.16% (high in pharmacies). Conclusion: Drugstores presented a low compliance level with GSP (49.18%) and GDP (54.64%), while pharmacies demonstrated high compliance with GSP (44.74%) and GDP (47.37%).
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Gestión de suministro y disponibilidad de medicamentos y dispositivos médicos en el servicio de farmacia del Hospital Municipal Los Olivos–2022
(Universidad Privada Norbert Wiener, 2023-07-21) Cosinga Guillen, Rosa Victoria; Aquino Comun, Mery
The present research aimed to determine the relationship between supply management and the availability of medicines and medical devices in the pharmacy service of the Los Olivos Municipal Hospital, 2022. The study followed the scope of the hypothetical-deductive method, was basic in type, had a quantitative approach, and was descriptive-correlational, cross-sectional, and non-experimental in design. The population consisted of 255 employees, with a sample of 154 workers selected through simple random sampling. The survey technique was used, and the questionnaire was the instrument. The results determined that there is a direct relationship between supply management and the availability of medicines and medical devices in the pharmacy service of the Los Olivos Municipal Hospital, 2022, according to Spearman's correlation of 0.531, which is considered moderately positive, with statistical significance of p=0.000, less than 0.01. Regarding the dimensions, it was determined that there is a moderate positive relationship between the selection process (Rho = 0.412), programming (Rho = 0.435), acquisition (Rho = 0.302), storage (Rho = 0.348), and rational use (Rho = 0.441) with the availability of medicines and medical devices in the pharmacy service of the Los Olivos Municipal Hospital, with statistical significance of p=0.000.
Acceso abierto
Nivel de conocimiento y uso del Observatorio de Precios de Productos Farmacéuticos en los pobladores de la Zona III del distrito de Ate, marzo, 2022
(Universidad Privada Norbert Wiener, 2022-10-04) Vicuña Bautista, Paola Marilyn; Huatuco Casachagua, Rocio Amanda; Aquino Comun, Mery
The ongoing research had the objective of determining the relationship between the level of knowledge and use of the Pharmaceutical Product Price Observatory (PPPO) among residents of Zone III of the Ate District. Methodology: The method was hypothetical-deductive, with a quantitative approach, and a non-experimental correlational design. The population consisted of residents of Zone III of the Ate district in 2022. The technique was a survey, and the instruments were a structured questionnaire and a CAP (Knowledge, Attitudes, and Practices) questionnaire. Results: The Sociodemographic Characteristics obtained showed that the majority are people aged >36 years, the predominant gender is female, the educational level is secondary, the occupation is homemaker, and the place of birth is the province. Conclusion: The general hypothesis yielded a correlation coefficient of 0.657, which represents a considerable positive correlation. The results of the specific hypotheses were: (1) knowledge and use of the PPPO yielded a coefficient of 0.659, representing a considerable positive correlation. (2) attitudes and use of the PPPO indicated a coefficient of 0.557, representing a considerable positive correlation. (3) practices and use of the PPPO showed a coefficient of 0.530, representing a considerable positive correlation. (4) barriers and knowledge level yielded a coefficient of 0.691, indicating a considerable positive correlation. (5) accessibility and knowledge level indicated a coefficient of 0.537, representing a considerable positive correlation. (6) training and knowledge level yielded a coefficient of 0.673, indicating a considerable positive correlation.
Acceso abierto
Los procesos de suministro y el abastecimiento de medicamentos en la farmacia del Hospital Policial Geriátrico San José, Lima – 2022
(Universidad Privada Norbert Wiener, 2023-12-21) Gutarra Torres, Ruth Nery; Aquino Comun, Mery
The objective of this work was to determine the relationship that exists between the supply processes and the supply of medicines in the Pharmacy of the San José Geriatric Police Hospital, Lima - 2022. A basic, quantitative, descriptive investigation was developed using the deductive method. - correlational, non-experimental and cross-sectional. It was studied in 80 participants in the processes of supply and supply of medicines, through a Likert-type survey. As a result, it was obtained that the supply processes occur at a regular (48.75%) and optimal (33.75%) level, the supply processes at a regular (47.50%) and good (36.25%) level. The results according to dimensions show a direct and high positive relationship between the selection process and the supply of medicines (Spearman = 0.700); a direct and moderate positive relationship between the scheduling process and the supply (Spearman = 0. 675); direct and moderate positive relationship between the procurement process and supply (Spearman = 0. 674); direct and moderate positive relationship between the storage process and supply (Spearman = 0. 621); direct and moderate positive relationship between the distribution process and supply (Spearman = 0. 622); and, a direct and moderate positive relationship between the rational use process and the supply (Spearman = 0. 626). Conclusion: there is a direct and positive correlation between the supply processes and the supply of medicines (Spearman = 0.793), with a statistical significance of p=0.000.
Acceso abierto
Revisión del cumplimiento de las buenas prácticas de almacenamiento y conservación de productos dietéticos en la droguería Italfarmaco Perú, Distrito de Miraflores. Lima 2023
(Universidad Privada Norbert Wiener, 2024-09-25) Lara Moran, Andres Eusebio; Ortega Canchari, Kevynn Alejandro; Aquino Comun, Mery
In this present investigation, the objective was: "to determine the relationship that exists between the review of compliance with good storage practices and the conservation of dietary products in the Italfarmaco Perú drugstore, Miraflores district, Lima 2023". Methodology: A hypothetical-deductive approach was used with a basic quantitative design. The research did not follow an experimental design and was carried out with a cross-section, using a correlational level. The population was composed of the warehouse areas and the dietary products, which are in the Italfarmaco drugstore warehouse. Results: the asymptotic significance was 0.199 > 0.05, therefore, the null hypothesis was accepted and the alternative hypothesis was rejected. Conclusion: it was determined that there is no relationship between both variables.