Examinando por Autor "Cabrejos Burga, Raul Eduardo"

Mostrando 1 - 4 de 4

Acceso abierto
Calidad del servicio academico y satisfaccion de los alumnos en los centros preuniversitarios de la Región Puno, 2021
(Universidad Privada Norbert Wiener, 2022-07-11) Valdéz Mamani, Janeth Angelica; Cabrejos Burga, Raul Eduardo
The objective of this research is to establish the relationship between educational service quality indicators and the satisfaction of students studying in public pre-university centers in the Puno Region, 2021. The hypothetico-deductive method was used, which is quantitative in nature or applied type approach, it is field research, at a simple correlational level, cross-sectional, non-experimental. The study population consisted of 700 students who attended the pre-university course or cycle located in the Puno region. The sample size, with a margin of error of 5% and a confidence level of 95%, is 249 students. The adapted instrument was validated by means of expert judgment; in the reliability test, Cronbach's Alpha = .962 was obtained. It is concluded that there is a significant correlation between the quality of academic service and student satisfaction. In the same way, it was found that there is a positive relationship between tangible elements, reliability, responsiveness, security and empathy with the satisfaction of the students of the pre-university centers of the public sector of the Puno region.
Acceso abierto
Clima organizacional y desempeño laboral en los colaboradores del área administrativa de la Universidad Privada Norbert Wiener, 2020 – Lima
(Universidad Privada Norbert Wiener, 2022-05-13) Díaz Morón, Diana Jazmín; Samamé Márquez, Jorge Antonio; Cabrejos Burga, Raul Eduardo
The research called: Organizational climate and work performance in the collaborators of the administrative area of the Norbert Wiener Private University, 2020 - Lima., had as its main objective: Determine the relationship between organizational climate and work performance in the collaborators of the administrative area of the University Private Norbert Wiener, 2020 – Lima. The methodology applied was a hypothetical-deductive method, a quantitative approach, a basic type and a non-experimental correlational design, under a census population of 83 collaborators from the administrative area of the Norbert Wiener Private University. The instruments were cited from the research by Pastor, A. (2018), which met the validity criteria based on the judgment of three experts and statistical reliability of .833 and .723 of Cronbach's Alpha. The questionnaire that measured the organizational climate variable consisted of 22 items and 5 dimensions, which were; personal achievement, job involvement, supervision, communication and working conditions; and, the questionnaire that measured the work performance variable consisted of 28 items and 4 dimensions which were; motivation, responsibility, leadership and teamwork and training and personal development. In the statistical treatment, the interpretation and validation of the hypotheses were generated through Spearman's Rho, according to the correlation coefficient Sig. 0.01 (bilateral). Finally, it was revealed that the organizational climate and work performance are positively and significantly related, through the value (Rho = 0.890**, p-value = 0.000 < 0.05) in the collaborators of the administrative area of the University Private Norbert Wiener, 2020 – Lima.
Acceso abierto
Engagement para mejorar el rendimiento laboral en el Hospital San Juan Bautista de Huaral, Lima 2021
(Universidad Privada Norbert Wiener, 2022-04-20) Paipay Casas, Míriam Sandra; Cabrejos Burga, Raul Eduardo
The general objective of this research is to determine the relationship between work engagement and performance in workers at Hospital San Juan Bautista de Huaral, Lima 2021, the method used in the research is hypothetical-deductive, with a quantitative approach, the type of research was applied and correlational. The research design is non-experimental and cross-sectional, in terms of the study population it was made up of 80 workers from the San Juan Bautista de Huaral Hospital, including administrative, healthcare and technical personnel. The techniques and instruments used were the questionnaire and the survey, presenting a Cronbach's alpha in relation to the engagement variable of 0.904, which reflects an adequate reliability and in the work performance variable, it presented a Cronbach's alpha of 0.901, meaning reliability in the instrument. From the research carried out, at a statistical level it has been shown that engagement is significantly related to the improvement of work performance in the workers of the Hospital San Juan Bautista de Huaral, Lima 2021, with the level of significance <0.05, it also presents a positive relationship that It allows the personal growth of the workers and therefore of the Hospital San Juan Bautista de Huaral, likewise, the dimensions (Vigo, dedication and absorption) present a significant and positive average relationship with work performance.
Acceso abierto
Gestión del presupuesto participativo y el nivel de satisfacción en la ciudadanía del distrito de Quilmaná, provincia de Cañete, 2021
(Universidad Privada Norbert Wiener, 2021-09-25) Munayco Mendieta, Juan Roberto; Cabrejos Burga, Raul Eduardo
The objective of this research work is to determine how the management of the participatory budget is related to the level of satisfaction in the citizens of the District of Quilmaná in the Province of Cañete, 2021. The research design is quantitative, descriptive and non-experimental, operating with two variables, participatory budget management and the level of satisfaction, describing the relationship between the two. For this purpose, a questionnaire was applied to a sample of 372 citizens, in such a way that the description and statistical analysis to obtain the results, the descriptive statistics and the Sperman Rho coefficient were used for the hypothesis test. As a result, the significant correlation between the management of the participatory budget and the level of satisfaction in the citizens of the District of Quilmaná, Province of Cañete, 2021 is obtained, by obtaining the significance value p = 0.000 <0.05; in addition to a Spearman coefficient of 0.207, which indicates a positive and low correlation between participatory budgeting management and the level of satisfaction. It is concluded that there is a positive correlation between the management of the participatory budget and the living conditions. Regarding the management of the participatory budget and the condition, there is a positive correlation, while in the management of the participatory budget with social welfare and social dialogue the correlation is positive and low.