Examinando por Autor "Colmenares Natera, María Alejandra"

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    Quality of nursing care and level of satisfaction of the relatives of patients in the intensive care unit of a national hospital in the year 2021
    (Universidad Privada Norbert Wiener, 2023-02-26) Colmenares Natera, María Alejandra; Cabrera Espezua, Jeannelly Paola
    Humanized care in the Intensive Care Unit (ICU) goes beyond curing the disease. In the ICU, patients' families are often isolated, and their presence, unlike in other services, is fleeting, causing feelings of concern and distress among family members. For this reason, family-centered care for patients admitted to the ICU should not be marginalized but rather integrated into the care provided to critically ill patients, as family satisfaction significantly impacts the quality of care received by the patient. It is worth noting that patient or family satisfaction results from the alignment between expectations of care and the lived experience. This congruence between what is expected and what is experienced helps shape the professional's image. It is also crucial for nursing professionals to understand patients' expectations to plan and deliver care with the highest possible quality.