Examinando por Materia "Servicios Farmacéuticos"

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Atención farmacéutica y satisfacción percibida por los clientes de las Farmacias FamilyFarma Santa Anita Lima, 2022
(Universidad Privada Norbert Wiener, 2023-02-17) Calderón Curi, Adira Yubitza; Cueva Quispe, Jose Daniel; Oyarce Alvarado, Elmer
The conducted research aimed to determine the relationship between pharmaceutical care and the perceived satisfaction of customers at FamilyFarma pharmacies in Santa Anita, Lima, Peru, 2022. The first variable included six dimensions, while the second variable included one dimension. The methodology chosen for this study was deductive and correlational. A sample of 252 customers from FamilyFarma pharmacies, located at two branches detailed in the study, was selected. A virtual survey was used to collect data. Data processing was conducted using the SPSS 25 statistical program, complemented with descriptive analysis, tables, and figures, each with its own interpretation. A relationship was found between pharmaceutical care and perceived satisfaction among FamilyFarma customers in Santa Anita, with a Spearman's Rho coefficient of 0.228, indicating a low direct relationship. This suggests that improved pharmaceutical care leads to increased satisfaction. For the objectives related to orientation, dispensing, pharmacotherapeutic follow-up, health education, consultation, and rational use, Spearman's Rho coefficient was used, finding that in most cases, there is a significant direct and moderate relationship between the dimension and the stated variable. In the humanistic objective, a low direct relationship was observed. It was concluded that there is indeed a relationship between pharmaceutical care and perceived satisfaction among FamilyFarma customers in Santa Anita, as well as with the specific objectives mentioned.
Acceso abierto
Calidad de atención farmacéutica y satisfacción de los usuarios en la botica Emifarma, Huancabamba – Piura 2022
(Universidad Privada Norbert Wiener, 2023-02-16) Zegarra Monja, Alondra Esteffany; Cruz Neira, Keyla Alexandra; Ñañez del Pino, Daniel
The main objective of this research was to determine the relationship between the quality of pharmaceutical care and user satisfaction at the Emifarma pharmacy, Huancabamba – Piura, in 2022. The study was descriptive-correlational with an observational and cross-sectional design, involving a sample of 278 users who visited the Emifarma pharmacy. A pharmaceutical care quality questionnaire with 10 items and a user satisfaction questionnaire with 22 items based on the SERVQUAL model were used. The results showed that pharmaceutical care quality was regular (51.8%), and user satisfaction was medium (68.3%). To verify the correlation between both variables, Spearman's Rho test was applied, revealing a relationship between the quality of pharmaceutical care and user satisfaction, with a p-value of 0.00 and a moderate correlation strength of 0.416. Regarding the quality of pharmaceutical care, the dimensions showed good quality (55.8%) in pharmacotherapeutic counseling, regular quality (47.1%) in dispensing, and regular quality (56.5%) in pharmacotherapeutic follow-up. In terms of user satisfaction, medium satisfaction was prominent in reliability (55.8%), responsiveness (49.6%), and empathy (62.2%), while high satisfaction was observed in safety (50%) and tangibility (52.9%). The study concluded that there is a positive and moderate correlation between the quality of pharmaceutical care and user satisfaction at the Emifarma pharmacy, Huancabamba – Piura, in 2022, indicating that good quality leads to high user satisfaction.
Acceso abierto
Calidad de atención y grado de satisfacción de los usuarios de boticas en el distrito de San Juan de Miraflores. Lima 2023
(Universidad Privada Norbert Wiener, 2023-09-22) Bautista Culqui, Anthonny Terry; Villavicencio Sanchez, Elizabeth Rosa; Esteves Pairazaman, Ambrocio Teodoro
The research focuses on the quality of care and the degree of satisfaction of pharmacy users in the district of San Juan de Miraflores, 2023. Objective: To determine the relationship between the quality of care and the degree of satisfaction of pharmacy users in the district of San Juan de Miraflores during the period from December 2022 to June 2023. Methodology: Correlational, hypothetical-deductive with a quantitative approach and a non-experimental observational design. The sample consisted of 385 users selected based on inclusion and exclusion criteria from 14 randomly chosen pharmacies. Questionnaires based on the SERVQUAL model were used to measure the variables of quality of care and degree of satisfaction. Results: A correlation was confirmed between the quality of care and the degree of satisfaction, and a high level of quality and satisfaction among pharmacy users in the district of San Juan de Miraflores was determined. Conclusion: It was determined that there is a statistically significant relationship (Rho 0.803 and p 0.000; p < 0.05) between the quality of care and the degree of satisfaction of pharmacy users in the district of San Juan de Miraflores, Lima, 2023.
Acceso abierto
La calidad de atención y la satisfacción de los usuarios en las oficinas farmacéuticas, Chilca julio 2021
(Universidad Privada Norbert Wiener, 2021-08-11) Cueva León, Yuvi Elizabeth; Reyes Garcia, Cecilia Luz; León Apac, Gabriel Enrique
The quality of care in community pharmacies is part of the comprehensive health system, which should be a subject of constant evaluation since it is related to user satisfaction. For this reason, we were motivated to carry out the present research: “The Quality of Care and User Satisfaction in Community Pharmacies, Chilca, July 2021.” Objective: To determine the relationship between quality of care and user satisfaction in community pharmacies, Chilca, July 2021. The study methodology was analytical and hypothetical, of a basic research type, with a non-experimental cross-sectional design. The survey technique was applied, and the instrument used was a self-designed questionnaire consisting of 23 closed-ended items with response alternatives on a Likert scale from 1 to 5, administered to our sample of 200 users. Conclusion: It was determined that there is a relationship between quality of care and user satisfaction in community pharmacies in Chilca, March–July 2021 (p < 0.005, Spearman’s Rho = 0.771, high positive correlation). In other words, the better the quality of care, the greater the satisfaction of users in community pharmacies, Chilca, July 2021.
Acceso abierto
Características de prescripción y uso de antimicrobianos en pacientes con septicemia del servicio de Unidad de Terapia Intensiva Pediátrica del Hospital Nacional Docente Madre – Niño San Bartolomé agosto–diciembre 2013
(Universidad Privada Norbert Wiener, 2015) Canchanya Janampa, Ana Isabel; Chambi Cumpa, Norma; Herencia Torres, Victor Reynaldo
The objective of this thesis was to determine the characteristics of antimicrobial prescription and use in patients with septicemia admitted to the Pediatric Intensive Care Unit of the Hospital Nacional Docente Madre–Niño San Bartolomé from August to December 2013. A cross-sectional, retrospective, observational, and descriptive study design was applied, analyzing 156 antimicrobials prescribed to 55 hospitalized patients, which represented 100% of the study population, according to established inclusion and exclusion criteria. A data collection sheet was designed as an instrument, including the 8 study indicators related to antimicrobial prescription and use. Among the results, 52.7% of patients were male, and 41.8% were between 1 and 5 years old. Regarding length of hospital stay, 56.4% of patients were hospitalized between 1 and 10 days. Most patients received 1 to 3 antimicrobials (70.9%), with vancomycin being the most frequently prescribed (21.1%). The most commonly used ATC code was J01XA01 (21.1%). The therapeutic subgroup “Other antimicrobials” was the most frequent (52.6%), with glycopeptides accounting for 40.2% within this group. In addition, 95.5% of prescribed antimicrobials were included in the Petitorio Nacional Único de Medicamentos Esenciales. In conclusion, the results demonstrated that antimicrobial prescription and use were adequate in pediatric patients of the Intensive Care Unit. However, monitoring of restricted antimicrobials in pediatric patients is recommended to reduce bacterial resistance.
Acceso abierto
Consejería farmacéutica con relación al tratamiento del dolor musculoesquelético en personas adultas que acuden a una botica del distrito Breña, 2023
(Universidad Privada Norbert Wiener, 2024-10-14) Benito Pecho, Gessy; Hilario Saravia, Patricia Ruth; Ramos Jaco, Antonio Guillermo
El objetivo fue determinar la relación entre la consejería farmacéutica con el tratamiento del dolor musculoesquelético en personas adultas. Método. El estudio fue de tipo básico, diseño no experimental, método hipotético deductivo, corte transversal, alcance descriptivo correlacional, enfoque cuantitativo, muestra 186 personas, muestreo probabilístico aleatorio simple, se recolectó los datos mediante encuesta con uso de un cuestionario, se empleó Rho de Spearman para contrastar la hipótesis. Resultados. De 186 personas 60,8% fueron mujeres, 80,1% tuvieron edad entre 30-40 años. Información brindada por el Químico Farmacéutico; 50,5% recibió información sobre la enfermedad, 62,4% sobre el medicamento. Atención recibida del Químico Farmacéutico 76,9% recibió atención con calidad y calidez; 50,5% brindó instrucciones escritas. Percepción de la consejería farmacéutica 81,2% generó sensación de seguridad y bienestar; 77,4% ayudó a comprender mejor la enfermedad y la terapia. Localización del dolor, 67,2% presentó dolor de cabeza y entre 40% y 47,8% presentaron dolor a nivel cervical, hombros, columna, cadera, pies y rodilla. Interrupción de actividades 40,9% presentó ausentismo laboral; entre 53,2% y 63,4% presentaron disminución de producción laboral, quehaceres en el hogar e interrupción de horas de sueño. Farmacoterapia del dolor musculoesquelético 55,4% emplearon antiinflamatorios no esteroideos; 16,1% anticonvulsivantes; entre 45,2% y 57% usaron tramadol, relajantes musculares y corticoides. Correlación Rho de Spearman fue -0,295 indicó correlación negativa baja. Conclusión. La consejería farmacéutica tuvo correlación negativa baja con el tratamiento del dolor musculoesquelético en personas adultas que acuden a una botica del distrito Breña, 2023.
Acceso abierto
Consejería farmacéutica y satisfacción del acceso del medicamento en pacientes del Centro Médico Obstétrico Mayo del distrito de Santa Anita – Lima Metropolitana, 2022
(Universidad Privada Norbert Wiener, 2023-04-27) Guizado Yanqui, Stephany Paola; Ponce De La Rosa, Carmen Flor; Collantes Llacza, Adela Marlene
Objective: To determine the relationship between pharmaceutical counseling and medication access satisfaction in patients at the Mayo Obstetric Medical Center in the district of Santa Anita – Metropolitan Lima, 2022. Methodology: Based on the hypothetical-deductive method, with a quantitative approach, of a basic type, non-experimental cross-sectional design, and descriptive-correlational level. The study worked with a representative sample of 86 patients. Instruments validated and tested for reliability by expert judges were also evaluated. Results: In the Spearman's Rho statistical test, a value of (rho = 0.326; p < 0.002) was identified between pharmaceutical counseling and medication access satisfaction. Conclusion: It was determined that there is a relationship between pharmaceutical counseling and medication access satisfaction in patients at the Mayo Obstetric Medical Center in the district of Santa Anita – Metropolitan Lima, 2022, with a low positive relationship (rho = 0.326; p < 0.002).
Acceso abierto
Cumplimiento de buenas prácticas de prescripción en las recetas atendidas por la Unidad de Farmacia de Dosis Unitaria del Instituto Nacional de Salud del Niño San Borja. Lima 2022
(Universidad Privada Norbert Wiener, 2022-11-08) Merino Pérez, Cheryl; Caldas Herrera, Emma
The purpose of this thesis study was to analyze the "compliance with good prescription practices in prescriptions handled by the Unit Dose Pharmacy of the National Institute of Child Health San Borja in 2022." The methodology of this research was observational, descriptive, prospective, and cross-sectional. A sample of 385 medical prescriptions was randomly selected, and the statistical program SPSS 25.0 was used for data analysis. For data collection, a verification sheet was designed as an instrument, validated by highly qualified expert professionals. It was determined that 100% of the medical prescriptions had some form of deficiency or omission when prescribing treatments. Regarding the results, it was evidenced that 100% included patient last names and first names, phone numbers, medical history, age, and ICD-10 codes. Additionally, 100% used the International Nonproprietary Name (INN), and 100% recorded the drug concentration. In the medical prescriptions, 75.5% included posology, 100% indicated the quantity, and 82.9% specified the pharmaceutical form. Regarding prescriber details, 100% of the prescriptions included the prescription date, but 100% lacked an expiration date. Finally, based on the results, it was concluded that there is noncompliance regarding the proper completion of prescription data, thus failing to fully meet the requirements stipulated by the Peruvian Ministry of Health regulations.
Acceso abierto
Cumplimiento de las buenas prácticas de prescripción en hospitalizados del servicio de cirugía pediátrica del Hospital Nacional Docente Madre Niño San Bartolomé, periodo agosto 2015–enero 2016
(Universidad Privada Norbert Wiener, 2017-11-06) Ccarhuachin Ccallo, Gladys Nancy; Monge Mochica, Ernesto Andrés; Caldas Herrera, Emma
The present thesis aims to evaluate compliance with Good Prescription Practices in hospitalized patients of the Pediatric Surgery Service of the Hospital Nacional Docente Madre Niño San Bartolomé between August 2015 and January 2016. The study is retrospective, observational, and descriptive in nature, in which 2,494 medical prescriptions were analyzed, taking into account 1,195 prescriptions for the elaboration of the thesis, as they met the inclusion criteria. A data collection form was developed as the instrument, which included the seven study indicators, yielding the following results: (1) 90.8% complied with patient data: Surname and Name 100%, Clinical History 98.1%, Weight 98.2%, Age 99%, Type of User 98%, Type of Care 98.6%, Medical Specialty 98.1%. (2) 99.7% complied with the diagnosis. (3) Therapeutic indications were: International Nonproprietary Name 97%, pharmaceutical concentration 85.3%, pharmaceutical form 75.9%, drug dosage 94.5%, route of administration 94.4%, drug frequency 95.1%. (4) 100% complied with prescriber data: Peruvian Medical College 100%, stamp 100%, signature 100%, date 99.5%. (5) 89.6% complied with legible handwriting. (6) 49.3% used abbreviations. (7) 100% complied with the National Unified Drug List. The results obtained demonstrate that the requirements ensuring good medical prescription practices for the treatment of patients in the Pediatric Surgery Service of Hospital San Bartolomé are not fully met, and the objectives proposed in the research work were achieved.
Acceso abierto
Cumplimiento de las buenas prácticas de prescripción en recetas atendidas en la farmacia Universal del distrito de Cercado de Lima 2022
(Universidad Privada Norbert Wiener, 2023-02-16) Del Castillo Purizaca, Cecilia Lisseth; Quispe Flores, Evelin Esthefani; Ciquero Cruzado, Mélida Mercedes
The purpose of this study was to evaluate compliance with Good Prescription Practices in prescriptions served at Farmacia Universal in the district of Cercado de Lima. The methodology used was basic, with a cross-sectional, prospective, and observational design. A total of 512 medical prescriptions were analyzed. The technique employed was record-keeping. The data collection instrument consisted of four dimensions that allowed examination of the integrity and legibility of the sample. The results showed that 89% of patient data complied with the inclusion of names and surnames. Regarding medication data, correct recording of frequency (95.7%), dosage (94.5%), and pharmaceutical form (86.5%) was observed. Similarly, prescriber data compliance included certification (97.5%) and names and surnames (97.3%). In other prescription data, the highest compliance was found in issuance dates (87.5%), standardized abbreviations (60.9%), and the least frequent was legible handwriting (35.9%). The study concludes that 6.1% of prescriptions simultaneously met all required data criteria.
Acceso abierto
Determinación del cumplimiento de las buenas prácticas de prescripción (BPP) en el servicio de geriatría de consulta externa, del Hospital Nacional IV Alberto Sabogal Sologuren – EsSalud, durante el mes de julio del 2014
(Universidad Privada Norbert Wiener, 2015) Limaymanta Aguirre, Margarita Natividad; Mamani Ccari, Esther; Herencia Torres, Victor Reynaldo
This thesis aimed to identify and evaluate deficiencies in compliance with Good Prescription Practices in medical prescriptions attended at the Geriatrics outpatient service of the Hospital Nacional IV Alberto Sabogal Sologuren – EsSalud, during July 2014. The analysis was conducted through a cross-sectional, observational, prospective, documentary, and comparative study, examining unitary medical prescriptions from all specialties, as well as prescriptions from patients with chronic treatments, emergency care, and hospitalized patients. The Good Prescription Practices Manual of the General Directorate of Medicines, Supplies and Drugs (DIGEMID), the Good Prescription Practices Manual of the World Health Organization (WHO), and the Medication Appropriateness Index (MAI) were used to design the data collection sheet, considering the essential characteristics that prescriptions must contain, in order to measure the magnitude of inappropriate prescribing in a population of 144 prescriptions over a one-year period. Photographs of attended prescriptions were taken; prescriptions from hospitalized patients, emergency patients, and patients with chronic treatments were excluded. The findings showed that 100% of prescriptions included the international nonproprietary name and the date of issue. However, 27.8% did not specify the concentration, 1.4% did not indicate the pharmaceutical form, 17.4% did not record the dosage, and 100% did not include the expiration date of the prescriptions.
Acceso abierto
Dispensación de medicamentos y calidad de atención en usuarios que acuden a la Farmacia G&M del Distrito de Villa El Salvador, 2025
(Universidad Privada Norbert Wiener, 2026-02-19) Solano Ortiz, Leslye Viviana; Andamayo de Castillo, Diana Esmeralda
Introduction: The dispensing of medications is a fundamental process in pharmaceutical care, as it directly influences user satisfaction; proper management of this process contributes to patient well-being and strengthens the quality of service in pharmacies. Objective: To determine the relationship between medication dispensing and the quality of care for users who visit the G&M Pharmacy in the district of Villa El Salvador during 2025. Materials and methods: A quantitative, applied approach was adopted, with a non experimental transactional design. The method used was hypothetical-deductive. The population consisted of 300 users, with a sample of 169 selected through intentional probability sampling. Data collection was carried out using surveys validated by Yalerque (2024) and Gutiérrez (2023). The analysis was performed using descriptive and inferential statistics with Excel and SPSS software. Results: The values obtained using Spearman's rho statistic indicate a significant relationship between medication dispensing and quality of care (r = 0.698; p = 0.007). Conclusion: This demonstrates that proper medication dispensing directly contributes to quality care.
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Estrategias de benchmarking para el posicionamiento de farmacias en Lima Metropolitana – 2022
(Universidad Privada Norbert Wiener, 2023-04-27) Dueñas Flores, Susan Marlene; Tirado Risco, Fiorella Brigitte; Rojas Wisa, Oscar Favio
The objective was to determine the relationship between Benchmarking strategies and the positioning of pharmacies in Metropolitan Lima – 2022. A study with a hypothetical-deductive method, quantitative approach, basic type, non-experimental, correlational, and cross-sectional design was conducted. The population sample included 40 pharmacy technicians and customers. The instruments used were two questionnaires to collect data on benchmarking strategies and positioning, and the Spearman's Rho non-parametric test was applied. Results: Significant associations were found between pharmacy positioning and process analysis, with a low positive relationship (rho = 0.375; p = 0.017); minimal with information sharing, with a low positive coefficient (rho = 0.288; p = 0.072); and non-significant with efficacy analysis (rho = 0.160; p = 0.323). Conclusion: There is a low positive significant relationship between Benchmarking strategies and pharmacy positioning (rho = 0.339; p = 0.032).
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Evaluación de la intervención farmacéutica en escenario de pandemia de COVID-19 en pacientes atendidos en la “Botica Chilca” distrito de Chilca, Cañete, Lima, Perú 2022
(Universidad Privada Norbert Wiener, 2023-03-07) Zapata Rojas, Allan Paul; Villanueva Vílchez, Hugo Gilberto
During the Covid-19 pandemic, the work of the Pharmaceutical Chemist focused on developing preventive, promotional, and assistance actions for the general population, especially for confirmed or suspected Covid-19 patients. Objective: To identify the relationship between pharmaceutical intervention and the Covid-19 pandemic scenario in patients attended at Botica Chilca, Chilca district, Cañete, Lima, Peru, 2022. Methods: The research method was hypothetical-deductive, quantitative, basic, with a non-experimental, observational, prospective, and correlational design. The sample consisted of 110 patients. Results: Among the 110 patients, 53.6% were women, 49.1% married, and 43.6% aged between 20-40 years. Additionally, 53.6% had received the second dose of the Covid-19 vaccine, and 34.5% the third dose. Regarding medication consumption, 64.5% used prescribed medication, 34.5% used medicinal plants; 41.8% underwent diagnostic testing, and 40.9% were confirmed to have Covid-19. Common symptoms included sore throat (71.8%), headache (61.8%), general discomfort and pain (59.1%), fatigue (69.1%), fever (52.7%), and dry cough (61.8%). Moreover, 85.5% had oxygen saturation below 94; 27.3% were hypertensive, and 14.5% asthmatic. Medication use included paracetamol (53.6%), dexamethasone (33.6%), and cephalosporins (24.5%), while 45.5% did not use antibiotics. Furthermore, 79.1% reported no adverse effects, 64.5% adhered to therapy, 70% received pharmaceutical counseling on the disease and medication, and 76.4% experienced symptom improvement. Conclusion: A significant relationship was identified between pharmaceutical intervention and the Covid-19 pandemic scenario in patients attended at Botica Chilca.
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Implementación de la Atención Farmacéutica y Satisfacción De Los Clientes de Laboratorios Biosana, Lima 2024
(Universidad Privada Norbert Wiener, 2025-07-17) Cueva Mestanza, Rubén Eduardo; Maguiña Palma, Misael Erikson
Objetivo: Este estudio tuvo como objetivo examinar la relación entre la implantación de la atención farmacéutica y la satisfacción de los usuarios externos en Laboratorios Biosana. Metodología: Se adoptó un enfoque cuantitativo, utilizando un método hipotético-deductivo con un diseño no experimental y transversal. El estudio incluyó un total de 120 participantes, que completaron un cuestionario estructurado evaluando dimensiones clave como planificación, infraestructura, calidad, accesibilidad, seguimiento terapéutico e interacción. Resultados: Los resultados revelaron una correlación positiva significativa entre las variables estudiadas. En concreto, una planificación bien estructurada mejoraba la accesibilidad, una infraestructura optimizada facilitaba el seguimiento terapéutico y una atención farmacéutica de alta calidad reforzaba la interacción profesional-paciente. Conclusiones: La implementación integral de la atención farmacéutica juega un papel crucial en la mejora de la satisfacción de los usuarios y la optimización de los servicios en Laboratorios Biosana. Estos resultados ponen de manifiesto la necesidad de estrategias específicas para mejorar la calidad y la accesibilidad de los servicios y, en última instancia, mejorar los resultados de los pacientes.
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Manejo analgésico en relación con dolor somático y visceral en personas adultas atendidas en botica Noryfarma, San Borja – 2022
(Universidad Privada Norbert Wiener, 2023-03-16) Bazán Silvestre, Yildaviquet; Durand Durand, Ricardo Enrique; Justil Guerrero, Hugo Jesús
Pain affects quality of life and leads to various comorbidities. The research used a hypothetical-deductive method, with a quantitative approach, basic, non-experimental, correlational, prospective, and cross-sectional design, and non-probabilistic sampling. The sample consisted of 384 adults experiencing somatic or visceral pain. The data collection technique was a survey using a questionnaire. The hypothesis was tested using Spearman's Rho. Results: Among 384 adults, 64.6% were men, 90.4% were aged between 25-40 years, 86.2% were single, and 90.1% had higher education. Occasionally, pain was located in joints (14.3%), muscles (17.7%), visceral areas (19.8%), head (23.7%), and back (25.5%). Pain was occasionally described as burning (13.5%), stabbing (7.8%), colicky (13.3%), or oppressive (23.4%). Occasionally, the causes of pain were kidney stones (6%), arthritis (5.7%), or intestinal spasms (2.1%). For pain management, NSAIDs were used occasionally (51%), tramadol (18%), anticonvulsants (6%), antispasmodics (6%), and muscle relaxants (47.9%). Additionally, 35.9% reported pain relief; 10.2% almost always experienced digestive discomfort; 15.9% almost always felt drowsiness, dizziness, or weakness; and 62.5% indicated they never consumed medication chronically. It was found that somatic or visceral pain was related to analgesic management in adults attending Noryfarma pharmacy, San Borja - 2022.
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Necesidad de un servicio farmacéutico de preparaciones magistrales a los pobladores en el distrito de Sechura – Piura, 2022
(Universidad Privada Norbert Wiener, 2023-02-16) Martínez Eche, Karen Del Rocío; Esteves Pairazaman, Ambrocio Teodoro
The objective of this study was to evaluate the need for a pharmaceutical service for compounding preparations in the district of Sechura, Piura, 2022. To this end, a deductive method with a quantitative applied approach was used, with an observational, non-experimental, prospective, and cross-sectional design. The sample consisted of 419 individuals, including residents of the district of Sechura, healthcare professionals from the CISMEDIC clinic, and final-year Pharmacy students from ISPT “RRP,” who were surveyed using a questionnaire. This instrument was essential to identify and determine the parameters of the study. The results showed that 90.2%, 5.0%, and 4.8% were residents, healthcare professionals, and pharmacy students, respectively. Among them, 53.6% were adults (54.4% residents, 20% students, and 71.4% healthcare professionals); 35.2% were young individuals (80% students, 33.2% residents, and 28.6% healthcare professionals); and finally, 11.2% were elderly (with 12.5% being residents). It was concluded that the need for a pharmaceutical service for compounding preparations in the population of Sechura district was high, at 99.78%, with only 0.24% indicating a low level of need.
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Nivel de atención farmacéutica en pacientes con diabetes atendidos en la farmacia Centro de Salud Túpac Amaru de Villa – Chorrillos, 2023
(Universidad Privada Norbert Wiener, 2023-09-21) Marquina Simon, Jean Carlos; Caldas Herrera, Emma
The general objective was: To determine the level of pharmaceutical care provided to diabetic patients at the Túpac Amaru de Villa Health Center Pharmacy – Chorrillos, 2023. Methodology: Deductive method, quantitative approach, basic type; non-experimental, cross-sectional, descriptive research design. The estimated population was 180 patients, with inclusion and exclusion criteria; the probabilistic sample included 123 patients. Validity was ensured through expert judgment, and reliability was measured with a Cronbach's Alpha of 0.803. Data processing and analysis were completed, adhering to ethical principles. Results: 53.7% stated that the pharmaceutical chemist always provided good care to the patient, promptly and according to their needs. 30.1% indicated that the pharmaceutical chemist almost always informed the patient about the adverse effects of the medication, and 42.3% said that the pharmaceutical chemist almost never evaluated the prescription. Conclusion: The level of pharmaceutical care provided to diabetic patients at the Túpac Amaru de Villa Health Center Pharmacy – Chorrillos, 2023, was determined to be good, as 53.7% and 37.4% reported that the pharmaceutical chemist always or almost always attended to patients promptly and according to their needs.
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Nivel de satisfacción de usuarios atendidos en el establecimiento farmacéutico Mifarma del distrito de Santa Anita 2022
(Universidad Privada Norbert Wiener, 2023-02-16) Arzapalo Taquire, Jessenia Alejandra; Zarabia Mayta, Lady Sara; Justil Guerrero, Hugo Jesús
The present research was titled Level of satisfaction of users served at the Mifarma pharmaceutical establishment in the district of Santa Anita, 2022. The objective was to evaluate the level of satisfaction of users regarding the general service at the Mifarma pharmaceutical establishment in the district of Santa Anita, 2022. The method used was deductive, with a quantitative approach, basic in nature, and a non-experimental design. This study involved a population of 3,000 users, with a probabilistic sample of 340 users, to whom a survey was applied through a questionnaire consisting of 20 indicators: 03 for empathy, 05 for responsiveness, 04 for safety, 04 for reliability, and 04 for tangibles. When evaluating the level of satisfaction, the result was a level of Completely satisfied. Similarly, for its dimensions such as empathy, responsiveness, safety, reliability, and tangibles, the users were rated as Completely satisfied in each of them. The conclusion reached is that users served at the Mifarma pharmaceutical establishment in the district of Santa Anita were Completely satisfied at a level of 74.7%.
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Nivel de satisfacción en el seguimiento farmacoterapéutico a pacientes con COVID-19 del Centro Materno Infantil César López Silva de Villa el Salvador, junio–setiembre 2021
(Universidad Privada Norbert Wiener, 2022-09-13) Bada Gil, Cinthya Pamela; Arista Tejada, Eudis; Collantes Llacza, Adela Marlene
The objective of this research was to "Determine the level of satisfaction with Pharmacotherapeutic Follow-up (PFU) in patients with COVID-19 at the César López Silva Maternal and Child Center, 2021." Method: The method was an observational and prospective design in a sample of 30 COVID-19 patients who underwent PFU to determine the level of satisfaction. The total population consisted of 121 patients who tested positive from June to September 2021. Results: 56.7% (n=17) of the patients considered themselves very satisfied with the pharmacotherapeutic follow-up. 92.4% of the negative outcomes related to medication corresponded to untreated health problems. 92.4% corresponded to a medication-related problem of the type "insufficiently treated health problem." 93.9% of pharmacist intervention was for the pharmacological strategy category. The conclusion of our pharmacotherapeutic follow-up showed a very satisfied level of satisfaction in 56.7% of COVID-19 patients. The achievements reached by the pharmacist intervention resulted in a good rate of acceptance, reaching a very satisfied level of 80%. Patient experience in the PFU achieved a good impact, reaching a "satisfied" level of 50.3%, and the negative results associated with medication were mostly due to untreated health problems at 92.4%.