Maestría en Gestión de la Calidad en Instituciones Educativas

URI permanente para esta colecciónhttps://hdl.handle.net/20.500.13053/381

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    Sistema de gestion de calidad ISO 9001:2015 y percepción de la calidad de servicio universitario en la escuela académico profesional de Ingeniería Industrial y de Gestión Empresarial de la Universidad Privada Norbert Wiener 2018
    (Universidad Privada Norbert Wiener, 2018-12-13) Cáceres Huertas, Lupe Mónica; Ortega Muñoz, Carlos
    In the research entitled "Quality Management System ISO 9001: 2015 and perception of the quality of university service in the Professional Academic School of Industrial Engineering and Business Management of the Private University Norbert Wiener in the 2018", the objective was to determine the relationship that exists between the Quality Management System ISO 9001: 2015 and the perception of the quality of university service in the Professional Academic School of Industrial Engineering and Business Management of the Private University Norbert Wiener in 2018. The research was of the applied type, correlational descriptive level, transversal nonexperimental design, hypothetical deductive method; with a sample of 124 students of the Industrial Engineering and Business Management Degree, selected at random. To collect the data, two surveys were applied, one of each variable, the same ones that were analyzed and processed. It is based on the study by Villatoro (2012) that referred to the Quality Management System and Ibarra and Espinoza (2014) who referred to Perception of quality. As a result of this process it was evidenced that the Quality Management System ISO 9001: 2015, if it has a direct relation with the perception of the quality of the university service, reached up to 75% of agreement and totally in agreement with the Operations of the area.
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    Estrategias de aprendizaje y su relación con el rendimiento académico de los estudiantes de Fisioterapia del Instituto “Daniel Alcides Carrión“, 2018
    (Universidad Privada Norbert Wiener, 2018-10-12) Franco Matos, José Valerio; Ayala Mendivil, Ronald Espiritu
    The present investigation, has for general objective, to determine the relation between V1 and V2, in the students of the physiotherapy specialty of Daniel A. Carrión Institute, we worked under the methodological guidelines, quantitative, correlational, transversal, with a representative sample of n = 210 students from II to IV cycle; the ACRA questionnaire instrument "Learning Strategies; its application lasted 50 minutes; for the academic performance, the averages of the final grades recorded in the Daniel Alcides Carrion Institute records were collected; of the second semester of the year 2017; for data processing, the Kolmogorov Smirnov Normality Test was used; the same that determined the goodness of fit, indicating the application of the spearman correlation test for the contracting of the hypotheses. Having as a result the Spearman correlation coefficient is 0.881 with a P value (0.000) is less than the value a (0.05), so we reject the null hypothesis and accept the alternative hypothesis and at the same time responding to the hypothesis General; that is to say, there is a direct relationship between the learning strategies and the academic performance in the students of the Career Professional Physiotherapy career of the Daniel A. Carrión Institute.