Quality of nursing care and satisfaction of mothers of pediatric patients accessing the emergency service of a hospital in Lima Norte, 2024

Abstract

Biosafety is a very important pillar of quality assurance systems that aim to achieve attitudes and behaviors of healthcare personnel that reduce the risk of infection in the workplace. The purpose of this work will be to “Determine the relationship that exists between the level of knowledge and biosafety practice of the Nursing professional in the Emergency Service of a Level II-2 Hospital in Lima, 2024”. The planned method will be a quantitative, applied, descriptive, correlational study, non-experimental and cross-sectional design. The sample population will be a total of 85 nursing personnel who perform care functions in the Hospital Emergency Service, to whom a questionnaire with questions with three alternatives and another observational questionnaire guide will be applied, both instruments having a certain reliability value. And validity. The data will be processed using SPSSv26 and Excel, where the descriptive analysis will be carried out and whose results will be illustrated in frequency tables, histograms and percentage graphs; On the other hand, through inferential statistics, the proposed hypotheses will be tested, for which Chi square will be used as they are qualitative data and, in turn, the results will also be illustrated in tables with their respective interpretations.

El objetivo del estudio es “Determinar la relación entre la calidad de atención de enfermería y la satisfacción de las madres de los pacientes pediátricos que acceden al Servicio de Emergencia de un Hospital de Lima Norte – 2024”. La metodología propuesta será un estudio descriptivo, hipotético deductivo, cuantitativa, aplicativa, no será experimental y con corte transversal. La muestra estará representada por 348 madres de los pacientes pediátricos que fueron aleatoriamente seleccionado mediante probabilística. Los instrumentos son cuestionarios de tipo escala Likert, tendrán una alta confiablidad y validez para ser aplicados a las madres. La investigación se ejecutar en el primer trimestre del 2024. La información recopilada será almacenada en un sistema informático de Excel; luego serán analizados mediante el SPSS. Los resultados serán discutidas e interpretadas y finalmente según la estadística empleada dichos resultados se ilustrarán en gráficos, tablas y cuadros según los objetivos e hipótesis previstos.