Maestría en Ciencias de Enfermería con mención en Gestión de Centrales de Esterilización

URI permanente para esta colecciónhttps://hdl.handle.net/20.500.13053/366

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  • PublicaciónAcceso abierto
    Calidad de los procesos centralizados de esterilización y satisfacción del usuario interno en el Complejo Hospitalario Alberto Barton, 2021
    (Universidad Privada Norbert Wiener, 2022-07-30) Roca Vargas, Elizabeth Patricia; Caycho Valencia, Félix Alberto
    Being important to assess patient safety strategies with centralized sterilization processes, the present descriptive, cross-sectional study with a quantitative approach was carried out, with the aim of establishing the correlation between internal user satisfaction and the quality of Centralized sterilization processes in the Barton Hospital Complex. 104 internal users from the area of dentistry and nephrology were selected by non-probability sampling who answered a questionnaire adapted from the Service Performance SERVPERF Model of 6 dimensions and 22 items, for Likert-type responses with scales from 1 to 5, assessing the satisfaction level from low, medium, fair, high and very high, validated by experts and with a Cronbach's alpha of 0.976. The data were analyzed using the SPSS program, the Kolmogorov-Smirnov test and the Lilleifors correction test were applied, verifying the irregular distribution less than 0.05, applying the Spearman Rho coefficient that verified the hypotheses, concluding that there is a statistically relationship Significant high coefficient of 0.804 between the variables satisfaction of the internal user and quality of centralized processes with a 95% confidence level, also that users were very highly satisfied with 72.1% in the security dimension, 71.2% very high in compliance of the processes, with 69.2% very high in tangibility, 65.4% very high in service quality, 51% very high and 57.7% high in empathy and finally 48.1% very high and 38.5% high in opportunity. It is recommended that the sterilization of hospital devices be fully managed in the Sterilization Center.
  • PublicaciónAcceso abierto
    Inteligencia emocional y motivación laboral en personal de salud de la central de esterilización del Hospital Nacional Dos de Mayo, Lima -2017
    (Universidad Privada Norbert Wiener, 2019-04-27) Castro Martínez, Silvana Constanza; Meléndez Meléndez, Concepción María; Matta Solis, Hernán Hugo
    Objective: to determine the relationship between emotional intelligence and work motivation of the sterilization center of the National Hospital Dos de Mayo, Lima2017. Material and method: Quantitative approach, not experimental. Correlational - descriptive and transversal design. The sample consisted of 23 workers from the sterilization center. The instruments used were the ICE BarOn EQ-I Questionnaire - Emotional Intelligence elaborated by Reuven Baron and the MbM-Management by Motivation Questionnaire elaborated by Marshall Sashkin. The data were processed in the SPSS 23 system; this is the Pearson correlation test. Results: Of the total health personnel studied at the National Hospital Dos de Mayo The average age was 41.52 years, the average work experience of 18.3 years, the average service time was 14.43 years. The majority of 69.6% belong to the female sex. Most 73.9% are nursing technicians and 26.1% are nursing professionals. The majority of 73.9% are named. Most 56.5% (n = 13) have a very high level of emotional intelligence, 30.4% (n = 7) have a high level and 13% (n = 3) have a moderate level. The majority 65.2% (n = 15) have a high level of work motivation, 21.7% (n = 5) have a very high level and 13% (n = 3) have a medium level. Regarding the variable Emotional Intelligence, the average score obtained was 2.81 with a standard deviation of 0.82. Regarding the variable Labor Motivation, the average score was 3.83 with a standard deviation of 0.36. Pearson's correlation between Emotional Intelligence and Labor Motivationwas 0.06. Conclusions: There is no significant relationship between emotional intelligence and work motivation in the sterilization center of the National Hospital Dos de Mayo, Lima-2017.
  • PublicaciónAcceso abierto
    Salud mental y calidad de vida en el trabajo del personal de la central de esterilización del Hospital Julio César Demarini Caro, Chanchamayo 2017
    (Universidad Privada Norbert Wiener, 2018-12-13) Nery Segura, María Magdalena; Carbajal Sánchez, Rosa Estrella; Pérez Siguas, Rosa Eva
    Objective: To determine the relationship between mental health and quality of life in the work of the personnel of the sterilization center of the Julio César Demarini Caro Hospital, Chanchamayo 2017. Materials and method: the present study was of a quantitative, descriptive, correlational, cross-sectional approach in terms of population and sample, it consisted of 15 personnel from the sterilization center; the technique used for data collection was the survey through the questionnaires CVT-GOHISALO to assess quality of life and Goldberg’s GHQ-12 to assess the mental health of the personnel of the central sterilization.Results: with regard to the mental health variable, it was evidenced that 73% (n=11) of the population have an absence of psychopathology, and in terms of quality of life at work, 53% (n=8) of the population have an average level and the 43% (n=7) presents a high level. The parametric Pearson correlation test was used, which shows that there is a statistically significant strong proportional inverse relationship between mental health and quality of life at work (r: -0.547, p: 0.035). Conclusions: There is a statistically significant strong correlation between mental health and quality of life at work. Regarding the mental health of staff, there was an absence of psychopathology in two thirds of the population, while in the remaining third there was evidence of suspicion of psychopathologies; the quality of life at work is at the average level in more than half of the population, the rest have a high standard of living.
  • PublicaciónAcceso abierto
    Clima organizacional y satisfacción laboral del personal de enfermería del servicio de central de esterilización del Hospital Santa Rosa,Lima-2017
    (Universidad Privada Norbert Wiener, 2018-12-11) Pérez Morales, Yolanda Alejandrina; Zafra Trujillo, Emilia Clara; Matta Solis, Hernán Hugo
    Objective: To determine the relationship between organizational climate and job satisfaction of the nursing staff of the Sterilization Center of Santa Rosa Hospital, Lima-2017. Material and method: Quantitative approach, not experimental. Correlational - descriptive design. The sample consisted of 29 workers from the sterilization center. The instruments used were the OPS Organizational Climate Questionnaire and the Labor Satisfaction Questionnaire (SL-SPC). Results: Regarding the organizational climate, an average score of 2.75 was obtained in a range of 0-5, 62.1% have a medium level, followed by a 34.5% low level and finally a 3.4% high level. Regarding the variable "job satisfaction”, an average score of 128.7 was obtained in a range of 0-180, the majority (96.6%) has a level of regular satisfaction. The Spearman bivariate correlation statistical test yields a correlation index of +0.572 (p = 0.001) between both variables. The dimensions "reciprocity" and "participation" of the organizational climate have a statistically significant relationship with job satisfaction Conclusions: The variables "Organizational Climate" and "Labor Satisfaction" have a statistically significant strong proportional relationship in the nursing staff of the sterilization center of the Hospital Santa Rosa - Lima 2017.